Careers

Join the Onit Team

We are always looking for passionate people to join the Onit team and believe that people are the key to our continued innovation and success. If you're looking for an opportunity to work with an experienced team to solve fascinating problems using modern technologies, please contact us. Send us an email at careers@onit.com with your experience and the position you wish to apply for. If you don't see a current job opening, please forward your resume to be kept on file for future openings.

Openings

Account Executive

East Coast - USA

As an Account Executive for Onit, you will be working with leaders at some of the biggest and most influential companies in the world to develop innovative operations processes using Onit App Builder. Onit App Builder is a business process management platform that is highly adaptive, easy to configure and maintain. Currently, more than 300 workflows have been built using App Builder to solve multi-billion dollar problems in Fortune 500 companies.

You will partner with an Onit Process Implementation Consultant from the very beginning — working together as a team to develop and deliver Apps and other prospecting materials, drive client relationships through the design and delivery of Apps, and ultimately lead a revolution in the enterprise software market.

As an Account Executive, you will be a creative, energetic self-starter. You are an experienced hunter who understands the sales process, how to sell innovation and disruption through customer vision expansion and can drive deals forward and compress decision cycles. We are looking for the type of person who can execute, and set the standard for this role, and then build and lead a team in a year or two.

Responsibilities:

  • Identify and call on key stakeholders including C-Level executives within our target markets
  • Creating value for customers and maintain great relationships as the best way to exceed pipeline and revenue targets on a sustainable basis
  • Rapidly learn Cloud Process Management, Enterprise 2.0 and the Onit value proposition

Skills/Qualifications:

  • Bachelor’s degree required
  • Obvious passion and people skills
  • Technically adept, experience with web technologies
  • 3+ years’ experience in opportunity creation and driving business
Apply Now

Developer

Houston

As a Developer at Onit, you will help design, develop, and implement new modules and APIs for the Onit App Builder. We do not hire based on a specific list of programming languages or technologies. Currently, we use Ruby on Rails, React, JavaScript, jQuery, ExtJS, MySQL, and MongoDB. We are an agile software development shop, and believe in automated testing. If you’re a good fit, you will be able to master any technology, language, or development environment that we need in the future. 

Responsibilities:

  • Plan, build and launch features for our products
  • Work closely with our designers and project management team to craft well thought out user experiences
  • Estimate development tasks and meet deadlines

Skills/Qualifications: 

  • Excellent coding skills as demonstrated by critical contributions to successful projects
  • 2-5 years of experience using current language(s) for web development
    • Full stack development expected
    • React and Ruby on Rails are preferred
  • Excellent command of written and spoken English
  • Ability to work in teams
  • Degree in CS/EE/Physics or other similar disciplines is preferred
  • Ability to work and develop in Mac/Linux environment
Apply Now

Implementation Developer

Houston or Austin

As an Implementation Developer, you will be configuring, testing and launching Onit Apps for our clients utilizing Onit’s suite of products. You will primarily be teaming with an Implementation Manager but for simpler deployments/enhancements you could work directly with the client.

Responsibilities:

  • Translate customer requirements (mostly business process and data modeling) into solution design plan
  • Configure/build Onit Apps based on the defined solution design
  • Develop and document the test plan for configured Apps
  • Assist the client lead in launching Apps and training the customer
  • Team with internal resources from marking and sales to help define scope of services required
  • Proactively evolve/enhance tools and assets utilized for implementations

Skills/Qualifications:

  • 2-3 years of related implementation experience required
  • Bachelor's degree in Computer Science or similar discipline preferred
  • While the Solution Architect should be technical, an extensive programming background is not required
  • Liquid templating language experience a plus
  • Testing and documentation background a plus
  • Detail oriented and has strong organizational skills
  • Excellent command of written and spoken English is required
  • Customer facing experience preferred
  • Business analysis work experience preferred
  • Ability to multi-task and prioritize across several projects simultaneously
  • Highly motivated and flexible
Apply Now

Implementation Manager

Austin

The Implementation Manager will serve as the client lead responsible for delivering on time and in budget implementation projects with high CSAT. You will own the client communication, overall project plan, interpreting business and product requirements and facilitating with internal resources on configuration and integration. You will act as a business process expert and facilitate customer and sales prospect success in technology solutions delivery. You will work with product development to refine and document user stories and product requirements.

Responsibilities:

  • Serve as lead consultant on multiple client engagements with full responsibility for directing efforts of cross-functional resources and reporting on client project progress
  • Communicate and collaborate with customers to analyze information needs and prepare product artifacts including: functional requirements, user stories, use cases, and test cases
  • Develop and document implementation requirements for prospects and customers
  • Assist users to isolate possible problems in software after implementation
  • Respond to inquiries from users and technical support regarding functions and operations of software programs
  • Develop and implement client training plans
  • Test application to identify defects and questionable functionality
  • Conduct compatibility tests with other software programs, hardware, multiple operating systems, and network environments
  • Recommend program improvements or revisions to product development 

Skills/Qualifications:

  • Bachelor’s degree desired, preferably in business, MIS, or computer science
  • 3-5 years of related professional experience required
  • Possesses originality and ingenuity to manage assignments with some degree of complexity
  • Business process consulting experience in legal and sales a plus
  • Creative with good analytical, problem-solving, and conceptual skills
  • Excellent project management skills
  • Strong verbal and written communication skills with an ability to express complex technical concepts in business terms and business processes in technical terms
  • Communicate effectively with proper English usage, grammar, spelling, and punctuation
  • Possess proven customer service skills with ability to negotiate scope and timeline
  • Detail-oriented and good organizational skills
  • Strong teamwork and interpersonal skills at all management levels
  • History of establishing and evolving best practices and thought leadership
  • Highly motivated and flexible
Apply Now

Support Analyst

Austin

Onit is growing and we are in need of an experienced Support Analyst. The role provides world class technical support via phone, email and online, for clients using Onit’s suite of products. We are seeking someone who enjoys solving problems for other people, has a strong technical background (we will provide training on our products and services) and can explain complex ideas and concepts in a clear, simple manner.

Responsibilities:

  • Provide front-line and ongoing technical support for Onit’s product
  • Develop and maintain expert knowledge on Onit’s product suite
  • Educate users on all functions and features of our product line
  • Provide feedback and suggestions on product features, product performance, alternative solutions and market trends
  • Participate effectively as an individual and team contributor within a multifaceted technology environment
  • Support delivery and implementation services as necessary

Skills/Qualifications:

  • 2+ years of technical support experience, SaaS software preferred
  • BA/BS or equivalent work experience required.
  • Experience with legal solutions (e.g., contracts, ELM, legal holds) a plus
  • Ability to quickly understand business requirements and expectations
  • Passion for satisfying clients
  • Detail oriented with strong organizational skills
  • Excellent Microsoft Office Suite and general documentation proficiency
  • Excellent verbal and written communication skills
  • Testing and documentation background a plus
  • Liquid templating language experience a plus
  • Ability to multi-task and prioritize across several projects simultaneously
  • Highly motivated and flexible
Apply Now

Law Firm Implementation Coordinator

Houston

The Law Firm Implementation Coordinator will act as a business process expert and facilitate customers’ success in technology solutions delivery. You should be friendly and accessible to customers, as you will be the implementation, training, and support contact for our law firm clients.

Responsibilities:

  • Develops and documents implementation for law firm clients
  • Configures application to support customers
  • Develops and implements training plans
  • Recommends program improvements or revisions to product development

Skills/Qualifications:

  • Bachelor’s degree desired, preferably in business
  • 1-2 years of professional experience with electronic e-billing is preferred
  • Possesses originality and ingenuity to manage assignments with some degree of complexity
  • Must be a motivated self-starter
  • Experience with Microsoft Office Suite, particularly with Excel is required
  • Communicates tactfully and effectively, and maintains positive and effective work relations. Competent in correct English usage, grammar, spelling, punctuation and arithmetic
  • Possesses proven customer service skills
  • Detail oriented and has good organizational skills
  • Strong teamwork and interpersonal skills at all levels
  • Creative with good analytical, problem-solving, and conceptual skills
Apply Now

Office Administrator

Houston

The Office Administrator coordinates and maintains an efficient office operation and performs responsible administrative duties of a complex and confidential nature in support of office activities. The position involves minimal day-to-day direction and requires acting on one's own initiative. It requires engaging as part of a flexible work team to provide high-level executive and general office support in a demanding, fast-paced, intellectually intense, and collaborative environment.

Responsibilities:

  • Handle highly confidential business documents, reports, and legal matters while maintaining the highest levels of internal and external confidentiality
  • Act as a liaison between higher executives and other employees
  • Prepare high quality correspondence, presentations, and reports
  • Provide general administrative support: typing, telephone, mail, copying, faxing, filing, calendar functions, voice mail and e-mail, etc.
  • Maintain quality control by proofing work for errors, consistency, and format
  • Coordinate meetings, arrange conference call bridges, reserve conference rooms, organize food service
  • Coordinate and manage special projects/initiatives under the direction of the CEO and CTO
  • Human Resource tasks including but not limited to: employee onboarding, administration & termination procedures, insurance management, 401(k) management, and time off tracking
  • Perform other duties as assigned or required

Skills/Qualifications:

  • Bachelor's degree or equivalent preferred
  • 2-4 years related experience preferred
  • Proficient computer skills: Windows, Word, Excel, PowerPoint, Outlook
  • Familiarity with basic office equipment (copier, fax, etc.)
  • Familiarity with standard business filing procedures and systems
  • Correct English usage, grammar, spelling and punctuation
  • Proficient time management skills with ability to manage competing priorities effectively
  • Excellent written and verbal communication skills
  • Demonstrates maturity, poise, diplomacy and tactfulness
  • Consistent, dependable and accurate in completing responsibilities/tasks
  • Self-motivated, takes initiative, possesses creative problem-solving skills and willingness to offer suggestions for improvement
  • Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks
Apply Now

Account Executive

West Coast

As an Account Executive for Onit, you will be working with leaders at some of the biggest and most influential companies in the world to develop innovative operations processes using Onit App Builder. Onit App Builder is a business process management platform that is highly adaptive, easy to configure and maintain. Currently, more than 300 workflows have been built using App Builder to solve multi-billion dollar problems in Fortune 500 companies. One of the strongest areas of adoption is in the area of Enterprise Legal Management.

You will partner with an Onit Process Implementation consultant from the very beginning - working together as a team to develop and deliver demo Apps and other prospecting materials, drive client relationships through the design and delivery of Apps, and ultimately lead a revolution in the enterprise software market.

As an Account Executive, you will be a creative, energetic self-starter. You are an experienced hunter who understands the sales process, how to sell innovation and disruption through customer vision expansion and can drive deals forward and compress decision cycles. We are looking for the type of person who can execute, and set the standard for this role, and then build and lead a team in a year or two.

Responsibilities:

  • Identify and call on key stakeholders including C-Level executives within our target markets
  • Creating value for customers and maintain great relationships as the best way to exceed pipeline, and revenue targets on a sustainable basis
  • Rapidly learn cloud process management, Enterprise 2.0, and the Onit value proposition

Skills/Qualifications:

  • Bachelor's degree required
  • Obvious passion and people skills
  • Technically adept, experience with web technologies
  • 3+ years' experience in opportunity creation and driving business
Apply Now

Senior Solution Architect - ELM

Houston

We're looking to add a rockstar Senior Solution Architect to our fast-growing implementation team! In this role you'll architect robust solutions for Fortune 1000 customers using the Onit platform. You'll lead all technical aspects of implementations, which includes collecting requirements, building workflows, user interfaces, security profiles, reports, training/demonstrating, handling support issues, and much more. This position reports to our VP of Enterprise Legal Management (ELM) Solutions and is based in Houston, Texas.

We're looking for someone who is awesome because:

  • You have deep experience leading (or being a major contributor to) the technical side of a complex software implementation
  • You're entirely comfortable and savvy working directly with smart and demanding customers
  • You can code in some capacity (in any language), and have built one or more basic to moderately advanced programs that have been used to solve real-world problems. While the Onit platform is primarily a "no-code" solution, a general understanding of programming fundamentals will be important to your success
  • You enjoy working in a fast paced-and dynamic environment, with minimal oversight and direction. You understand what it means to work in a start-up environment
  • You take responsibility for projects end-to-end, from idea to completion
  • You've collected and documented complex technical requirements from clients (or internal stake-holders). While this won't be your primary job (you'll be paired up with a business analyst who will own this part of the project), we all wear multiple hats
  • Other people at the companies you've worked for wanted you on their projects

Responsibilities:

  • Help customers recognize their goals and drive towards a successful, on-time delivery
  • Provide technical and functional expertise to customers during the implementation process
  • Forge strong partnerships with customers and colleagues
  • Engage customers in informed business and technical need discussions vs. feature/function basics
  • Provide strong technical understanding of Onit products with the ability to discuss and demonstrate the full platform and how it may be configured to meet a client's business needs
  • Create and/or improve implementation templates supporting requirements gathering, design and training
  • Follow implementation methodology for all customers and tailor to meet each project's unique business needs
  • Share relevant prior experiences and best practices with customers and colleagues
  • Provide assistance to colleagues where needed
  • Work well in both individual and team settings both on and off client site
  • Provide platform demonstrations and various trainings if required/as needed

Skills/Qualifications:

  • 3-7 years' experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
  • Experience with legal operations processes and supporting technologies preferred, though not required
  • Experience configuring and delivering software demonstrations required
  • Experience with Software as a Service (SaaS) is a plus, as is any experience with financial accounting, customer management, and automation software
  • Previous consulting experience with software applications is a solid predictor of success
  • Strong written and verbal communication skills
  • Must have shown significant and consistent career growth as part of prior experience
  • Bachelor degree required
Apply Now