Careers

Join the Onit Team

We are always looking for passionate people to join the Onit team and believe that people are the key to our continued innovation and success. If you're looking for an opportunity to work with an experienced team to solve fascinating problems using modern technologies, please contact us. Send us an email at careers@onit.com with your experience and the position you wish to apply for. If you don't see a current job opening, please forward your resume to be kept on file for future openings.

Openings

Account Executive

East Coast - USA

As an Account Executive for Onit, you will be working with leaders at some of the biggest and most influential companies in the world to develop innovative operations processes using Onit App Builder. Onit App Builder is a business process management platform that is highly adaptive, easy to configure and maintain. Currently, more than 300 workflows have been built using App Builder to solve multi-billion dollar problems in Fortune 500 companies.

You will partner with an Onit Process Implementation Consultant from the very beginning — working together as a team to develop and deliver Apps and other prospecting materials, drive client relationships through the design and delivery of Apps, and ultimately lead a revolution in the enterprise software market.

As an Account Executive, you will be a creative, energetic self-starter. You are an experienced hunter who understands the sales process, how to sell innovation and disruption through customer vision expansion and can drive deals forward and compress decision cycles. We are looking for the type of person who can execute, and set the standard for this role, and then build and lead a team in a year or two.

Responsibilities:

  • Identify and call on key stakeholders including C-Level executives within our target markets
  • Creating value for customers and maintain great relationships as the best way to exceed pipeline and revenue targets on a sustainable basis
  • Rapidly learn Cloud Process Management, Enterprise 2.0 and the Onit value proposition

Skills/Qualifications:

  • Bachelor’s degree required
  • Obvious passion and people skills
  • Technically adept, experience with web technologies
  • 3+ years’ experience in opportunity creation and driving business
Apply Now

Full Stack Developer

Houston

As a Full Stack Developer at Onit, you will help design, develop, and implement new modules and APIs for the Onit App Builder. We do not hire based on a specific list of programming languages or technologies. Currently, we use Ruby on Rails, React, JavaScript, jQuery, ExtJS, MySQL, and MongoDB. We are an agile software development shop, and believe in automated testing. If you’re a good fit, you will be able to master any technology, language, or development environment that we need in the future. 

Responsibilities:

  • Plan, build and launch features for our products
  • Work closely with our designers and project management team to craft well thought out user experiences
  • Estimate development tasks and meet deadlines

Skills/Qualifications: 

  • Excellent coding skills as demonstrated by critical contributions to successful projects
  • 2-5 years of experience using current language(s) for web development
    • Full stack development expected
    • React and Ruby on Rails are preferred
  • Excellent command of written and spoken English
  • Ability to work in teams
  • Degree in CS/EE/Physics or other similar disciplines is preferred
  • Ability to work and develop in Mac/Linux environment
Apply Now

Implementation Developer

Houston or Austin

As an Implementation Developer, you will be configuring, testing and launching Onit Apps for our clients utilizing Onit’s suite of products. You will primarily be teaming with an Implementation Manager but for simpler deployments/enhancements you could work directly with the client.

Responsibilities:

  • Translate customer requirements (mostly business process and data modeling) into solution design plan
  • Configure/build Onit Apps based on the defined solution design
  • Develop and document the test plan for configured Apps
  • Assist the client lead in launching Apps and training the customer
  • Team with internal resources from marking and sales to help define scope of services required
  • Proactively evolve/enhance tools and assets utilized for implementations

Skills/Qualifications:

  • 2-3 years of related implementation experience required
  • Bachelor's degree in Computer Science or similar discipline preferred
  • While the Solution Architect should be technical, an extensive programming background is not required
  • Liquid templating language experience a plus
  • Testing and documentation background a plus
  • Detail oriented and has strong organizational skills
  • Excellent command of written and spoken English is required
  • Customer facing experience preferred
  • Business analysis work experience preferred
  • Ability to multi-task and prioritize across several projects simultaneously
  • Highly motivated and flexible
Apply Now

IT Help Desk Support Technician

Houston, TX

Onit is looking for an IT Help Desk Support Technician to join our team and provide technical support to our internal customers across numerous geographical locations. To be successful in this role, great people skills are a must as well as an insane need to help people solve problems quickly so they can get back to work. The individual we seek is bright, creative and a problem solver. You must be able to multi-task in a fast paced environment and be a self-starter with the ability to work independently without day-to-day oversight.

Responsibilities:

  • Investigate and resolve support requests to a final resolution
  • Maintain and troubleshoot end-user hardware and software
  • Install and deploy desktops, laptops and mobile devices
  • Field support requests from end users by telephone, e-mail and ticketing system
  • Document, track and monitor IT support requests
  • Perform hands-on maintenance and repair of PC’s, printers, cell phones and other hardware
  • Basic network troubleshooting
  • Perform any other supplemental duties as assigned by management

Skills/Qualifications:                           

  • 2+ years of experience in a PC support role
  • Experience and demonstrated competency on Linux, Unix and Mac operating systems and mobile devices (Android, iPhone, iPad, etc...)
  • Understanding of PC hardware, printers and mobile device hardware
  • Excellent written and verbal communication skills
  • Excellent troubleshooting skills
  • Knowledge of Active Directory, email and networking
Apply Now

Senior Solution Architect - ELM

Houston

We're looking to add a rockstar Senior Solution Architect to our fast-growing implementation team! In this role you'll architect robust solutions for Fortune 1000 customers using the Onit platform. You'll lead all technical aspects of implementations, which includes collecting requirements, building workflows, user interfaces, security profiles, reports, training/demonstrating, handling support issues, and much more. This position reports to our VP of Enterprise Legal Management (ELM) Solutions and is based in Houston, Texas.

We're looking for someone who is awesome because:

  • You have deep experience leading (or being a major contributor to) the technical side of a complex software implementation
  • You're entirely comfortable and savvy working directly with smart and demanding customers
  • You can code in some capacity (in any language), and have built one or more basic to moderately advanced programs that have been used to solve real-world problems. While the Onit platform is primarily a "no-code" solution, a general understanding of programming fundamentals will be important to your success
  • You enjoy working in a fast paced-and dynamic environment, with minimal oversight and direction. You understand what it means to work in a start-up environment
  • You take responsibility for projects end-to-end, from idea to completion
  • You've collected and documented complex technical requirements from clients (or internal stake-holders). While this won't be your primary job (you'll be paired up with a business analyst who will own this part of the project), we all wear multiple hats
  • Other people at the companies you've worked for wanted you on their projects

Responsibilities:

  • Help customers recognize their goals and drive towards a successful, on-time delivery
  • Provide technical and functional expertise to customers during the implementation process
  • Forge strong partnerships with customers and colleagues
  • Engage customers in informed business and technical need discussions vs. feature/function basics
  • Provide strong technical understanding of Onit products with the ability to discuss and demonstrate the full platform and how it may be configured to meet a client's business needs
  • Create and/or improve implementation templates supporting requirements gathering, design and training
  • Follow implementation methodology for all customers and tailor to meet each project's unique business needs
  • Share relevant prior experiences and best practices with customers and colleagues
  • Provide assistance to colleagues where needed
  • Work well in both individual and team settings both on and off client site
  • Provide platform demonstrations and various trainings if required/as needed

Skills/Qualifications:

  • 3-7 years' experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
  • Experience with legal operations processes and supporting technologies preferred, though not required
  • Experience configuring and delivering software demonstrations required
  • Experience with Software as a Service (SaaS) is a plus, as is any experience with financial accounting, customer management, and automation software
  • Previous consulting experience with software applications is a solid predictor of success
  • Strong written and verbal communication skills
  • Must have shown significant and consistent career growth as part of prior experience
  • Bachelor degree required
Apply Now

Support Analyst

Austin

Onit is growing and we are in need of an experienced Support Analyst. The role provides world class technical support via phone, email and online, for clients using Onit’s suite of products. We are seeking someone who enjoys solving problems for other people, has a strong technical background (we will provide training on our products and services) and can explain complex ideas and concepts in a clear, simple manner.

Responsibilities:

  • Provide front-line and ongoing technical support for Onit’s product
  • Develop and maintain expert knowledge on Onit’s product suite
  • Educate users on all functions and features of our product line
  • Provide feedback and suggestions on product features, product performance, alternative solutions and market trends
  • Participate effectively as an individual and team contributor within a multifaceted technology environment
  • Support delivery and implementation services as necessary

Skills/Qualifications:

  • 2+ years of technical support experience, SaaS software preferred
  • BA/BS or equivalent work experience required.
  • Experience with legal solutions (e.g., contracts, ELM, legal holds) a plus
  • Ability to quickly understand business requirements and expectations
  • Passion for satisfying clients
  • Detail oriented with strong organizational skills
  • Excellent Microsoft Office Suite and general documentation proficiency
  • Excellent verbal and written communication skills
  • Testing and documentation background a plus
  • Liquid templating language experience a plus
  • Ability to multi-task and prioritize across several projects simultaneously
  • Highly motivated and flexible
Apply Now