Careers

Join the Onit Team

We are always looking for passionate people to join the Onit team and believe that people are the key to our continued innovation and success. If you're looking for an opportunity to work with an experienced team to solve fascinating problems using modern technologies, please contact us. Send us an email at careers@onit.com with your experience and the position you wish to apply for. If you don't see a current job opening, please forward your resume to be kept on file for future openings.

Openings

Account Executive

East Coast

As an Account Executive for Onit, you will be working with leaders at some of the biggest and most influential companies in the world to develop innovative operations processes using Onit App Builder. Onit App Builder is a business process management platform that is highly adaptive, easy to configure and maintain. Currently, more than 300 workflows have been built using App Builder to solve multi-billion dollar problems in Fortune 500 companies.

You will partner with an Onit Process Implementation Consultant from the very beginning — working together as a team to develop and deliver Apps and other prospecting materials, drive client relationships through the design and delivery of Apps, and ultimately lead a revolution in the enterprise software market.

As an Account Executive, you will be a creative, energetic self-starter. You are an experienced hunter who understands the sales process, how to sell innovation and disruption through customer vision expansion and can drive deals forward and compress decision cycles. We are looking for the type of person who can execute, and set the standard for this role, and then build and lead a team in a year or two.

Responsibilities:

  • Identify and call on key stakeholders including C-Level executives within our target markets
  • Creating value for customers and maintain great relationships as the best way to exceed pipeline and revenue targets on a sustainable basis
  • Rapidly learn Cloud Process Management, Enterprise 2.0 and the Onit value proposition

Skills/Qualifications:

  • Bachelor’s degree required
  • Obvious passion and people skills
  • Technically adept, experience with web technologies
  • 3+ years’ experience in opportunity creation and driving business
Apply Now

Developer

Houston

As a Developer at Onit, you will help design, develop, and implement new modules and apis for the Onit App Builder. We do not hire based on a specific list of programming languages or technologies. Currently, we use Ruby on Rails, React, Java, jQuery, ExtJS, MySQL and MongoDB. We are an agile software development shop, and believe in automated testing. If you’re a good fit, you will be able to master any technology, language, or development environment that we need in the future. 

Responsibilities:

  • Plan, build and launch features for our products
  • Work closely with our designers and project management team to craft well thought out user experiences
  • Estimate development tasks and meet deadlines

Skills/Qualifications: 

  • Excellent coding skills as demonstrated by critical contributions to successful projects
  • 2-5 years of experience using current language(s) for web development
    • Full stack development expected
    • React and Ruby on Rails are preferred
  • Excellent command of written and spoken English
  • Ability to work in teams
  • Degree in CS/EE/Physics or other similar disciplines is preferred
  • Ability to work and develop in Mac/Linux environment
Apply Now

Implementation Developer

Houston or Austin

As an Implementation Developer, you will be configuring, testing and launching Onit Apps for our clients utilizing Onit’s suite of products. You will primarily be teaming with an Implementation Manager but for simpler deployments/enhancements you could work directly with the client.

Responsibilities:

  • Translate customer requirements (mostly business process and data modeling) into solution design plan
  • Configure/build Onit Apps based on the defined solution design
  • Develop and document the test plan for configured Apps
  • Assist the client lead in launching Apps and training the customer
  • Team with internal resources from marking and sales to help define scope of services required
  • Proactively evolve/enhance tools and assets utilized for implementations

Skills/Qualifications:

  • 2-3 years of related implementation experience required
  • Bachelor's degree in Computer Science or similar discipline preferred
  • While the Solution Architect should be technical, an extensive programming background is not required
  • Liquid templating language experience a plus
  • Testing and documentation background a plus
  • Detail oriented and has strong organizational skills
  • Excellent command of written and spoken English is required
  • Customer facing experience preferred
  • Business analysis work experience preferred
  • Ability to multi-task and prioritize across several projects simultaneously
  • Highly motivated and flexible
Apply Now

Implementation Manager

Austin

The Implementation Manager will serve as the client lead responsible for delivering on time and in budget implementation projects with high CSAT. You will own the client communication, overall project plan, interpreting business and product requirements and facilitating with internal resources on configuration and integration. You will act as a business process expert and facilitate customer and sales prospect success in technology solutions delivery. You will work with product development to refine and document user stories and product requirements.

Responsibilities:

  • Serve as lead consultant on multiple client engagements with full responsibility for directing efforts of cross-functional resources and reporting on client project progress
  • Communicate and collaborate with customers to analyze information needs and prepare product artifacts including: functional requirements, user stories, use cases, and test cases
  • Develop and document implementation requirements for prospects and customers
  • Assist users to isolate possible problems in software after implementation
  • Respond to inquiries from users and technical support regarding functions and operations of software programs
  • Develop and implement client training plans
  • Test application to identify defects and questionable functionality
  • Conduct compatibility tests with other software programs, hardware, multiple operating systems, and network environments
  • Recommend program improvements or revisions to product development 

Skills/Qualifications:

  • Bachelor’s degree desired, preferably in business, MIS, or computer science
  • 3-5 years of related professional experience required
  • Possesses originality and ingenuity to manage assignments with some degree of complexity
  • Business process consulting experience in legal and sales a plus
  • Creative with good analytical, problem-solving, and conceptual skills
  • Excellent project management skills
  • Strong verbal and written communication skills with an ability to express complex technical concepts in business terms and business processes in technical terms
  • Communicate effectively with proper English usage, grammar, spelling, and punctuation
  • Possess proven customer service skills with ability to negotiate scope and timeline
  • Detail-oriented and good organizational skills
  • Strong teamwork and interpersonal skills at all management levels
  • History of establishing and evolving best practices and thought leadership
  • Highly motivated and flexible
Apply Now

Sales Engineer

Houston

Onit is growing and we are in need of an experienced Sales Engineer to support our pre-sales team. This opportunity is ideal for someone who enjoys interacting with customers and providing technical support in the sales and pre-sales context.

Responsibilities:

  • Work closely with Sales team to ensure that every sales opportunity is effectively addressed and pursued
  • Performs tailored product demonstrations and communicated value proposition by explaining cost reductions and/or operational improvements
  • Provide feedback and suggestions on product features, product performance, alternative solutions and market trends
  • Provide ongoing technical support in all relevant stages of the sales process by validating application/configuration options
  • Participate effectively as an individual and team contributor within a multifaceted technology environment
  • Support delivery and implementation services as necessary

Skills/Qualifications:

  • BA/BS or equivalent work experience required
  • Minimum 4+ years’ experience in working with sales and sales support for a software company, preferably in the legal context
  • Experience with legal technologies (e.g., ELM, e-billing, legal hold) a plus
  • Ability to quickly understand business requirements and expectations; detail oriented
  • Excellent Microsoft Office Suite and general documentation proficiency
  • Ability to travel up to 25% – may require overnight stay
  • Excellent verbal and written communication skills
  • Possess and maintain knowledge of current software protocols, security and internet standards
  • Competence with testing, workflows, data mapping tools and procedures
Apply Now

Sales Development Representative

Austin and Houston

As a Sales Development Representative, you are a new business hunter experienced in software B2B sales. Creative, energetic and a self-starter, you understand the sales process and how to engage our future customers. You also love high-energy environments and can easily adapt to change. If you’re a high achiever, we want to talk to you.

Responsibilities:

  • Meet and exceed goals related to sales opportunity identification and generation.
  • Contact prospective customers by phone, email, and other social platforms to generate interest and set meetings.
  • Work effectively in a collaborative work environment and professionally represent company to clients.
  • Maintain in-depth product knowledge of the service offerings of the company.
  • Capture and maintain accurate information in Salesforce.com
  • Collaborate with Marketing and Sales on sales pipeline, promotions, and any projects.
  • Participate in internal training sessions and extended education on opportunity identification, messaging, CRM usage, and other internal tools.

Skills/Qualifications:

  • Highly motivated and disciplined self-starter with excellent oral and written communication skills.
  • Able to thrive in a fast paced, self-directed entrepreneurial environment.
  • Proven track record in telemarketing and business development. 
  • Ability to take direction and feedback.
  • Proven ability to work within a team environment.
  • Experience using Salesforce.com (or other CRM) as well as social tools like LinkedIn for lead generation.
  • 4-year degree strongly preferred.
  • The ideal candidate has experience with legal and/or sales enablement software.
Apply Now

Senior Support Engineer

Austin

This is a great opportunity to join a world class early stage software company that is disrupting the traditional enterprise software approach in the legal operations and business process space with our innovative App-based approach.

This individual will lead the effort in creating a dedicated support team which will entail defining/evolving the support model as well as building/managing the team as we grow. So if you’ve dreamed about utilizing all of your experience to design a support model from scratch, this is your chance to do so. 

The successful candidate will demonstrate exemplary professionalism, and will draw upon his/her problem solving, critical thinking and technical skills to analyze and resolve customer challenges, develop best practices and ensure customer success. 

Responsibilities: 

  • Analyze, diagnose, and resolve software and configuration issues directly with clients utilizing Onit’s suite of products
  • Directly assist clients in maintaining and enhancing their Onit Apps
  • Work directly with customers via email and willing to jump on a call for extra assistance if needed
  • Develop and maintain a deep technical knowledge of Onit products
  • Effectively collaborate with development, product management and sales engineering
    integrators to support client instances
  • Develop, document, and publish best practice methods, technical white papers, blogs, and solutions
  • Actively contribute to our online knowledge database

Skills/Qualifications:

  • 5+ years related experience in software support role (preferably served as a manager or team lead)
  • Energized by a fast paced startup environment
  • Well-developed problem solving and critical thinking skills
  • Strong verbal, written, and interpersonal communication skills with the ability to communicate technical concepts effectively
  • Ability to work effectively in a team environment with a demonstrated ability to build and maintain positive relationships and team objectives
  • Ability to work quickly and calmly to resolve technical and configuration issues
  • Experience with JavaScript, Liquid, HTML, RegEx, browser support (Explorer, Chrome, Safari, Firefox), JSON, Tableau and SAML 0
  • SaaS and API developer support experience strongly preferred
  • College degree preferred
Apply Now

Support Analyst

Austin

Onit is growing and we are in need of an experienced Support Analyst. The role provides world class technical support via phone, email and online, for clients using Onit’s suite of products. We are seeking someone who enjoys solving problems for other people, has a strong technical background (we will provide training on our products and services) and can explain complex ideas and concepts in a clear, simple manner.

Responsibilities:

  • Provide front-line and ongoing technical support for Onit’s product
  • Develop and maintain expert knowledge on Onit’s product suite
  • Educate users on all functions and features of our product line
  • Provide feedback and suggestions on product features, product performance, alternative solutions and market trends
  • Participate effectively as an individual and team contributor within a multifaceted technology environment
  • Support delivery and implementation services as necessary

Skills/Qualifications:

  • 2+ years of technical support experience, SaaS software preferred
  • BA/BS or equivalent work experience required.
  • Experience with legal solutions (e.g., contracts, ELM, legal holds) a plus
  • Ability to quickly understand business requirements and expectations
  • Passion for satisfying clients
  • Detail oriented with strong organizational skills
  • Excellent Microsoft Office Suite and general documentation proficiency
  • Excellent verbal and written communication skills
  • Testing and documentation background a plus
  • Liquid templating language experience a plus
  • Ability to multi-task and prioritize across several projects simultaneously
  • Highly motivated and flexible
Apply Now

Law Firm Implementation Coordinator

Houston

The Law Firm Implementation Coordinator will act as a business process expert and facilitate customers’ success in technology solutions delivery. You should be friendly and accessible to customers, as you will be the implementation, training, and support contact for our law firm clients.

Responsibilities:

  • Develops and documents implementation for law firm clients
  • Configures application to support customers
  • Develops and implements training plans
  • Recommends program improvements or revisions to product development

Skills/Qualifications:

  • Bachelor’s degree desired, preferably in business
  • 1-2 years of professional experience with electronic e-billing is preferred
  • Possesses originality and ingenuity to manage assignments with some degree of complexity
  • Must be a motivated self-starter
  • Experience with Microsoft Office Suite, particularly with Excel is required
  • Communicates tactfully and effectively, and maintains positive and effective work relations. Competent in correct English usage, grammar, spelling, punctuation and arithmetic
  • Possesses proven customer service skills
  • Detail oriented and has good organizational skills
  • Strong teamwork and interpersonal skills at all levels
  • Creative with good analytical, problem-solving, and conceptual skills
Apply Now

Contract Recruiter

Houston

Onit is seeking a Contract Recruiter with both technical and non-technical recruiting experience. If you are a recruiter who has worked in a fast-paced environment, we'd love to hear from you. In this position, you will have an immediate impact on the growth of Onit, working closely with management to attract the best talent.

The recruiter is responsible for sourcing, screening, interviewing and hiring candidates. You will collaborate with managers across the organization to develop and post position descriptions, source, screen and present candidates to hiring managers, coordinate interview schedules and ultimately close candidates.

Responsibilities:

  • Full cycle recruiting in all functions/departments within the organization including posting, sourcing, screening, scheduling and offers
  • Utilize creative marketing and sourcing strategies and techniques to promote Onit as an employer of choice
  • Work closely with hiring managers to deeply understand the roles, write engaging job descriptions and build a clear, concise pitch for candidates
  • Develop and nurture a pipeline of exceptionally qualified candidates and maintain their level of interest to meet current and future demand
  • Aggressively source and contact passive candidates for difficult to fill positions
  • Screen candidates, articulate position requirements clearly and provide timely, detailed feedback
  • Manage scheduling and logistics for interviews
  • Provide regular status reports and up-to-date candidate tracking
  • Manage relationship with external recruiters for select positions

Skills/Qualifications:

  • Minimum 3 years of experience of full cycle corporate recruiting
  • Bachelor's degree in technology, business, human resources, or related field
  • Recruiting experience in the software and legal domain is a plus
  • Proven ability to build and implement successful, creative approaches to talent acquisition, with knowledge of the latest innovative recruiting resources and techniques
  • Strong understanding of current and emerging technology positions and trends, with the capacity to keep pace with changes within the technology profession
  • Experience and comfort reaching out to passive candidates at all levels
  • Exceptional verbal and written communication skills to effectively utilize technical terminology to all levels of internal employees and external candidates
  • Superior interpersonal skills with the ability to engage and build quick rapport and maintain strong relationships with both candidates and hiring managers
  • Strong collaborative skills and flexibility in fulfilling multiple roles
  • Strong analytical, evaluation, persuasive, and negotiation skills
  • Ability to apply good judgment and analytical skills to successfully screen employees at every stage of the recruiting process
  • Ability to thrive in a dynamic, fast-paced and high growth environment
Apply Now

Office Administrator

Houston

The Office Administrator coordinates and maintains an efficient office operation and performs responsible administrative duties of a complex and confidential nature in support of office activities. The position involves minimal day-to-day direction and requires acting on one's own initiative. It requires engaging as part of a flexible work team to provide high-level executive and general office support in a demanding, fast-paced, intellectually intense, and collaborative environment.

Responsibilities:

  • Handle highly confidential business documents, reports, and legal matters while maintaining the highest levels of internal and external confidentiality
  • Act as a liaison between higher executives and other employees
  • Prepare high quality correspondence, presentations, and reports
  • Provide general administrative support: typing, telephone, mail, copying, faxing, filing, calendar functions, voice mail and e-mail, etc.
  • Maintain quality control by proofing work for errors, consistency, and format
  • Coordinate meetings, arrange conference call bridges, reserve conference rooms, organize food service
  • Coordinate and manage special projects/initiatives under the direction of the CEO and CTO
  • Human Resource tasks including but not limited to: employee onboarding, administration & termination procedures, insurance management, 401(k) management, and time off tracking
  • Perform other duties as assigned or required

Skills/Qualifications:

  • Bachelor's degree or equivalent preferred
  • 2-4 years related experience preferred
  • Proficient computer skills: Windows, Word, Excel, PowerPoint, Outlook
  • Familiarity with basic office equipment (copier, fax, etc.)
  • Familiarity with standard business filing procedures and systems
  • Correct English usage, grammar, spelling and punctuation
  • Proficient time management skills with ability to manage competing priorities effectively
  • Excellent written and verbal communication skills
  • Demonstrates maturity, poise, diplomacy and tactfulness
  • Consistent, dependable and accurate in completing responsibilities/tasks
  • Self-motivated, takes initiative, possesses creative problem-solving skills and willingness to offer suggestions for improvement
  • Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks
Apply Now

Implementation Manager - ELM

Houston

The Implementation Manager will serve as the client lead responsible for delivering on time and in budget implementation projects with high CSAT. You will own the client communication, overall project plan, interpreting business and product requirements and facilitating with internal resources on configuration and integration. You will act as a business process expert and facilitate customer and sales prospect success in technology solutions delivery. You will work with product development to refine and document user stories and product requirements.

Responsibilities:

  • Serve as lead consultant on multiple client engagements with full responsibility for directing efforts of cross-functional resources and reporting on client project progress
  • Communicate and collaborate with customers to analyze information needs and prepare product artifacts including: functional requirements, user stories, use cases, and test cases
  • Develop and document implementation requirements for prospects and customers
  • Assist users to isolate possible problems in the software after implementation
  • Respond to inquiries from users and technical support regarding functions and operations of software programs
  • Develop and implement client training plans
  • Test application to identify defects and questionable functionality
  • Conduct compatibility tests with other software programs, hardware, multiple operating systems, and network environments
  • Recommend program improvements or revisions to product development

Skills/Qualifications:

  • Bachelor's degree desired, preferably in business, MIS, or computer science
  • 3-5 years of related professional experience required
  • Possesses originality and ingenuity to manage assignments with some degree of complexity
  • Business process consulting experience in legal and sales a plus
  • Creative with good analytical, problem-solving, and conceptual skills
  • Excellent project management skills
  • Strong verbal and written communication skills with an ability to express complex technical concepts in business terms and business processes in technical terms
  • Communicate effectively with proper English usage, grammar, spelling, and punctuation
  • Possess proven customer service skills with ability to negotiate scope and timeline
  • Detail-oriented and good organizational skills
  • Strong teamwork and interpersonal skills at all management levels
  • History of establishing and evolving best practices and thought leadership
  • Highly motivated and flexible
Apply Now