Challenge
Wesfarmers, one of Australia’s largest and most diversified companies, faced mounting pressure to process an ever-growing volume of SaaS contracts. The legal team, led by Sheldon Renkema—General Manager of Business Development (and former General Manager, Legal Corporate)—had tested several AI-enabled solutions over four years but consistently found them lacking in real-world performance. The team needed a contract review solution that delivered on its promise: improving contract speed and consistency without disrupting existing workflows.