Legal service requests (LSRs) should be relatively simple affairs to handle, but in reality, they are a frequent and major contributor to a legal department’s stress.
Thankfully, the chaotic world of emails, phone calls, and informal conversations to initiate legal service requests is now gone and business process automation has ushered in a new era of cutting edge customer service and efficiency.
In our new eBook, we outline the benefits of having a quality LSR platform such as:
- How to drastically reduce the cycle time spent on manual, administrative tasks
- Enhancing responsiveness to your business partners
- Capturing all the relevant data in a simple form with little to no training
- Workflow that can be configured based on the information submitted in the online request form or to match business requirements