PayPal (Presentation at CLOC Institute)

For nearly two decades, enterprise legal management (ELM) has focused on transactional solutions, like matter management and spend management. Many legal departments struggle under the weight of legacy technologies that do not work or are expensive to upgrade.

The 21st-century version 3.0 of ELM is about business process automation (BPA). ELM should not simply be data capture but a true system of engagement that underlies and supports all the critical processes of the law department, such as legal spend management, contract management, legal service requests, NDAs, legal holds, and much more.

In this presentation, PayPal and Onit discuss how legal departments can provide continuous value to the company, drive operational improvements, and allow employees to work in the systems they prefer. The session will highlight:

• The importance of process, workflow, and collaboration
• How a business automation tool solves needs beyond e-billing and matter management
• Key benchmarks and metrics that drive innovation and transformation in legal operations

Speakers:

• Lauren Giammona, Director of Operations, Business Affairs & Legal, PayPal
• Eric Elfman, CEO and co-founder, Onit