Case Study PayPal (Presentation at CLOC Institute) For nearly two decades, enterprise legal management (ELM) has focused on transactional solutions, like matter management and spend management. Many legal departments struggle under the weight of legacy technologies that do not work or are expensive to upgrade. The 21st-century version 3.0 of ELM is about business process automation (BPA). ELM should not simply be data capture but a true system of engagement that underlies and supports all the critical processes of the law department, such as legal spend management, contract management, legal service requests, NDAs, legal holds, and much more. In this presentation, PayPal and Onit discuss how legal departments can provide continuous value to the company, drive operational improvements, and allow employees to work in the systems they prefer. The session will highlight: The importance of process, workflow, and collaboration How a business automation tool solves needs beyond e-billing and matter management Key benchmarks and metrics that drive innovation and transformation in legal operations Speakers: Lauren Giammona, Director of Operations, Business Affairs & Legal, PayPal Eric Elfman, CEO and co-founder, Onit Show Details Download the Case Study Related Resources Ebook Strategic Spend and Vendor Management for 2023 Read More Webinar A Golden Opportunity: How Legal Can Impact Revenue Generation and Optimize Spend Management Read More Report IDC MarketScape: Worldwide Enterprise Legal Spend Management 2020 Vendor Assessment Read More Thank you for your interest! Check your email for the download link. If you have any additional questions or would like to talk to an Onit representative, Contact Us.