The growth of the legal operations function in law departments has been astounding. While there were a few professionals serving in this role even in the 1980s, it was decades before there was enough critical mass to study. The first Blickstein Group Law Department Operations Survey in 2008 could only muster 34 respondents, and the only organizations or events for legal ops professionals were informal roundtables. Despite the huge contributions from the legal operations pioneers from the 1980s to the 2010s, legal ops as a discipline was underrepresented. This white paper will highlight the rapid growth of the legal ops industry and how driving disruption in legal departments is a “good” thing.
The white paper will also discuss:
- The important role industry organizations like as CLOC and ACC have played in the profession
- How process, technology and data are critical elements of disruption
- The seven predictions for the future of legal operations
- How the legal community and technology vendors can work together to drive change and innovation