Customers In Our Corner

"In its essence, it’s really important for corporate law departments to be involved in business processes and continuously optimize those processes to improve the performance of the business as a whole. That’s what keeps law departments innovative, creative and providing continuous value to the company.”

"The team has automated workflows and reporting supported by Onit’s business process management platform and uses DocuSign to support its contracting needs with law firm panel members. By employing competitive, market-driven tools, the LOC was able to realize reductions in hourly panel rates ranging from 2 to 32 percent.
In all, the creation of the LOC and its innovative work has saved AIG more than $200 million in legal costs in 2014 alone."

“Our internal clients have new insight at their fingertips through the (Onit) dashboard. As we manage the flood of work more effectively, we realize that transformation and invention can be an ongoing experience. The transformation was really complete. All of this has resulted in a fundamental change in how our legal team thinks about accomplishing their work.”

“We really focused on a system that provided more of the back-end and the analytics that we needed…The team enhanced spend management capabilities to enable the ops team to work smarter, depreciating matter management “systems” like spreadsheets and SharePoint lists in favor of one ELM system of record that actually allowed for creating common processes and automation."

"This has been an exceptional process improvement for our client communications, reporting metrics and speed in which we can turn around contracts. Our clients have embraced this new process and use it daily.”

“Onit has proven a great partner both in terms of its product features and the customer service support the Onit team provides. Onit provides a very nimble product that can be quickly modified and adapted for various business needs. This is not the case with the other products we considered in this space. My experience of Onit is that they are motivated not only to sell their product at the outset but to continue to improve the product and ensure customer success in the adoption and use of the product. It’s been a great experience so far.”