Privacy & Cookies

Privacy & Cookies

This Privacy Policy is incorporated into the Subscription Terms (collectively, the “Agreement”). Capitalized terms used herein shall have the definition attributed to them in our Subscription Terms unless otherwise specified herein. A copy of our Subscription Terms can be found at

This Website ( is operated by Onit, Inc., a Delaware corporation, and its corporate affiliates (collectively, “Onit”, “we”, “us”, or “our”). At Onit, we know that your privacy is of the utmost importance to you. Accordingly, we treat your information confidentially and are committed to protecting your privacy and your personally identifiable information (“Personally Identifiable Information”).

Onit complies with the requirements of the EU-US Privacy Shield Framework established by the US Department of Commerce and European Commission with respect to Personally Identifiable Information within the scope of the Onit’s Privacy Shield certification that is transferred from the European Union or the United Kingdom to the United States. Onit adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access and recourse, enforcement and liability with respect to such Personally Identifiable Information. Read more about Onit’s Privacy Shield Privacy Policy.

By providing your Personally Identifiable Information via this Website, you consent to the use of that information in accordance with this Privacy Policy. Please read this Privacy Policy carefully, so that you are fully informed about our privacy policies. If you have any questions concerning this Privacy Policy, please e-mail us at [email protected]. This Privacy Policy details how we safeguard the privacy of our on-line users on and does not apply to information that may be collected by us off-line or via other Onit websites.

Information Collection and Use by Onit

Some of the information we collect on this site is considered private and personal. The Personally Identifiable Information that we collect from you includes, for instance, personal information, and demographic information submitted to Onit, including without limitation: names, addresses, email addresses, phone numbers, preferred communication methods, user names, and passwords. This Personally Identifiable Information personally identifies you and is used by Onit for the following purposes:

  • We may send you requested information on our products and services;
  • We may provide you with information about new products and services;
  • If you are currently using Onit products or services and request support, we may use your Personally Identifiable Information to provide support in connection with your use of the Onit products;
  • We may use your Personally Identifiable Information for marketing purposes and market research;
  • We may use your Personally Identifiable Information to internally administer this Website and to help us improve our services; or
  • We may use your Personally Identifiable Information to comply with applicable laws or regulations.

Onit also collects Non-Personally Identifiable Information from Users of the Website and Services, including without limitation: Internet protocol addresses, profile information, aggregate User-data, demographic information, geographical information, browser types, operating system types, Website browsing history, and Website usage statistics. This Non-Personally Identifiable Information is used to manage the Website, track Website usage, and improve the Services. This Non-Personally Identifiable Information may be shared with third-parties to provide more relevant services and Third Party Content to users. User IP addresses may also be recorded for security and monitoring purposes.

Onit is the sole owner of all information collected in conjunction with the Services, including both Personally Identifiable Information and Non-Personally Identifiable Information. For those outside of the United States, you hereby consent to have your personal data transferred to and processed in the United States. Any misuse or improper collection of information provided on Onit is a violation of Onit’s policies and should be reported to [email protected].

Except as otherwise described in this Privacy Policy, or where a User is expressly informed otherwise, we do not sell, rent, share, trade, or give away any Personally Identifiable Information to any third parties.

Notwithstanding any other provisions of this Privacy Policy, Onit reserves the right to transfer both Personally Identifiable Information and Non-Personally Identifiable Information to a successor in interest that acquires rights to that information as a result of a transfer or sale of Onit, the business related to the Services, or substantially all of Onit’s assets, to that successor in interest. In addition, we may share both Personally Identifiable Information and Non-Personally Identifiable Information with our authorized service providers.

Minors under Age 13

The minimum age to use the Services and the Website is thirteen (13) unless the express written permission of your parent or guardian has been recorded with your student health center. Onit does not knowingly collect or solicit personal information from anyone under the age of thirteen (13) or knowingly allow such persons to register as Members of the Website unless such persons meet the criteria outlined above. No one under age thirteen (13) is allowed to provide any Personally Identifiable Information in conjunction with the Services unless they meet the criteria outlined above. In the event that we learn that we have collected Personally Identifiable Information from a minor under age 13 who does not meet the criteria outlined above, we reserve the right to deactivate any Services associated with that person; however, we will retain that person’s Personally Identifiable Information in accordance with state and federal laws pertaining to retention and protection of such information. If you believe that we might have any information from or about a minor under thirteen (13) who does not meet the criteria above, please contact us at [email protected].

Permitted and Required Uses and Disclosures That May Be Made Without Your Consent, Authorization, or Opportunity to Object

There are other circumstances in which we may have to use or disclose your protected Personally Identifiable Information, even without your consent or authorization. These situations include:

Disclosure Required By Law: We may use or disclose your Personally Identifiable Information to the extent that the use or disclosure is required by law. The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law. You will be notified, as required by law, of any such uses or disclosures.

Legal or Administrative Proceedings or Investigations: We may disclose Personally Identifiable Information in the course of any judicial or administrative proceeding or investigation, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), in certain conditions in response to a subpoena, discovery request or other lawful process or request.

Law Enforcement: We may disclose Personally Identifiable Information, so long as applicable legal requirements are met, for law enforcement purposes. These law enforcement purposes include requests: (1) pursuant to legal processes or as otherwise required by law; (2) for limited information for identification and location purposes; (3) pertaining to potential victims of a crime; (4) relating to suspicion that a death has occurred as a result of criminal conduct; (5) in the event that a crime occurs at Onit; or (6) relating to a medical emergency (not at Onit) and it is necessary to alert law enforcement regarding a potential crime.

Enforcement of Agreement: Consistent with applicable federal and state laws, we may disclose your Personally Identifiable Information to enforce this Agreement and to protect our rights herein.

Cookie Notice and Use of Cookies

Onit may use cookies to store User’s preferences and to record session information. A cookie is a piece of data stored on the User’s computer tied to information about the User. At our discretion, we may use both “session ID cookies” and “persistent cookies.” More specifically, we may use session ID cookies to confirm that Users are logged in thereby making it easier for users to navigate our Services or Website. These cookies terminate once the User closes the browser. A persistent cookie, on the other hand, remains on the hard drive for an extended period of time. Note also that on some Internet browsers, Users may optionally use a cookie to remember their e-mail address in order to automatically log in to the Website. Each browser is different, but a User can remove persistent cookies by following directions provided in the Internet browsers “help” file. Please note that, if a User rejects cookies or disable cookies in his or her web browser, some features of the Website may not work.

Please note that Onit may allow third parties that are presenting Third Party Content on some of our pages to set and access their cookies on a User’s computer. Third Party Content provider’s use of cookies is subject to their own privacy policies, and not this Privacy Policy.

Types Of Cookies Used

We use different types of cookies to run the Website. Some or all of the cookies identified below may be stored in your browser. You can view and manage cookies in your browser (though browsers for mobile devices may not offer this visibility).

Type of Cookie Example
Processes & Security

Process cookies help make the website work and deliver services that the website visitor expects, like navigating around web pages or accessing secure areas of the website. Without these cookies, the website cannot function properly.

We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.


We use cookies to make advertising more engaging to users.

As you browse the Website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with the Website. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

Session State Websites often collect information about how users interact with the Website. This may include the pages users visit most often and whether users get error messages from certain pages. We use these so-called ‘session state cookies’ to help us improve our services, in order to improve our users’ browsing experience. Blocking or deleting these cookies will not render the website unusable.

We use analytics tool (including Google Analytics) that help the Website understand how its visitors engage with the site. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors. The main cookie used by Google Analytics is the ‘_ga’ cookie.

In addition to reporting website usage statistics, Google Analytics can also be used, together with some of the advertising cookies described above, to help show more relevant ads and to measure interactions with the ads we show.

To view an overview of the privacy of Google Analytics cookies please go here:

You may install a Google Analytics Opt-out Browser Add-on by going here:

We use various domains to set cookies used on our Website, including the following domains:

  • Cloudflare
  • HotJar
  • AdRoll
  • Pardot


Onit contains links to other websites, including links that are placed there by Onit. Please be aware that Onit is not responsible for the privacy policies or practices on other websites. We encourage all Users of the Website to be aware of when they leave our Website, and to read the privacy policies of each and every website that collects your personal information. Our Privacy Notice only governs information collected on the Website.

Correcting/Updating or Removing Information

Users may request to modify or remove most of their Personally Identifiable Information at any time by contacting Onit at [email protected]. Removed information may persist in backup copies of the Website indefinitely, but such information will continue to be protected under the terms of this Privacy Policy.

Third Party Content

Third Party Content appearing on the Services may be delivered to Users by Onit or one of our Third Party Content providers. In addition, our Third Party Content providers may set cookies. These cookies allow Third Party Content servers to recognize a User’s computer each time the Third Party Content servers send online Third Party Content. This information allows Third Party Content providers to deliver targeted Third Party Content that they believe will be of most interest to the Users. They also allow Third Party Content providers to measure the effectiveness of their Third Party Content and to personalize their Third Party Content. In this way, Third Party Content servers may compile information, for instance, about where individuals using a computer or browser saw certain Third Party Content and about what Third Party Content is clicked. Onit does not have access to, or control over, the cookies that may be placed by Third Party Content providers. Third Party Content providers have no access to a User’s Personally Identifiable information stored with Onit unless the User chooses to share it with them. This Privacy Policy covers only the use of cookies or other tracking technologies by Onit and does not cover the use of cookies by any Third Party Content providers.


Onit implements commercially reasonable security measures designed to protect your Personally Identifiable Information.

Privacy Policy Subject to Change

From time to time we may make changes to our Privacy Policy, and we reserve the right to change our Privacy Policy at any time. If we make changes, we will post them on the Website. Unless stated otherwise, our current Privacy Policy applies to all Personally Identifiable Information. Your continued access or use of the Services after any such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

Please notify us if you believe your privacy rights have been violated by us. We will not retaliate against you or you for the filing of such a complaint. You may reach our privacy contact at [email protected]. Our privacy contact can provide further information about this Privacy Policy and the policies and procedures set forth herein.

Date of Last Revision: February 18, 2019