To make support simpler as we bring our products and brands together under Onit, we’ve created this Product Help Center.
This is your starting point for help articles, FAQs, and resources for Onit, ContractWorks, and SecureDocs.
Below, you’ll find resources for our products and brands, where you can explore tutorials, support articles, FAQs, and tools, designed to guide you across our growing portfolio of software solutions.
Onit Help Documents and Resources
Onit offers AI-first solutions across enterprise legal management, contract lifecycle management, and legal operations to streamline how legal teams work. Visit the Onit Help Center for product guides, release notes, and resources to help you streamline workflows, manage spend, and drive smarter legal outcomes.
ContractWorks makes contract management simple, fast, and reliable. Visit the ContractWorks Help Center for how-to guides, best practices, and support resources that help legal and business teams maximize the value of their contract management software.
SecureDocs is built for fast, secure document sharing and virtual data rooms. Access the SecureDocs Help Center for setup instructions, feature overviews, and expert support to keep your data rooms and deal workflows moving securely and efficiently.
ReadySign makes electronic signing simple, secure, and efficient. Visit the ReadySign Help Center for how-to guides, best practices, and support resources that help legal and business teams send, sign, and manage documents with confidence.
Legal Files is designed to streamline case and matter management for legal teams. Visit the Legal Files Academy for setup guidance, feature walkthroughs, and expert support to keep your matters organized and your team moving efficiently.
Onit provides a suite of legal technology solutions tailored to meet the diverse needs of legal teams. This includes products such as ContractWorks for contract management, SecureDocs for secure document sharing, and our flagship Enterprise Legal Management platform.
Each product is designed with user efficiency in mind, offering features that simplify complex legal processes. For instance, ContractWorks includes automated reminders for contract renewals, while SecureDocs ensures that sensitive information is shared securely, providing peace of mind for legal professionals.
Getting Started with Onit Solutions
New users can quickly familiarize themselves with Onit's products through our comprehensive onboarding resources. These resources include step-by-step tutorials and video guides that walk users through the initial setup and key functionalities of each product.
For example, the onboarding guide for the Enterprise Legal Management platform covers essential features such as dashboard customization and reporting tools, ensuring that users can maximize their investment from day one.
Frequently Asked Questions (FAQs)
Our FAQ section addresses common queries regarding Onit’s products, helping users find immediate answers to their questions. This resource is designed to enhance user experience by providing quick solutions to the most frequently encountered issues.
Topics covered include troubleshooting tips, account management, and product-specific inquiries, ensuring that users can efficiently resolve issues without needing to contact support directly.
Support and Contact Information
If you require further assistance, our dedicated support team is available to help. Users can reach out through various channels, including email, phone, and live chat, ensuring that help is readily accessible.
Additionally, our Help Center features a ticketing system for tracking support requests, allowing users to monitor the status of their inquiries and receive timely updates from our support staff.
Understanding Our Product Offerings
Onit provides a suite of legal technology solutions tailored to meet the diverse needs of legal teams. This includes products such as ContractWorks for contract management, SecureDocs for secure document sharing, and our flagship Enterprise Legal Management platform.
Each product is designed with user efficiency in mind, offering features that simplify complex legal processes. For instance, ContractWorks includes automated reminders for contract renewals, while SecureDocs ensures that sensitive information is shared securely, providing peace of mind for legal professionals.
Getting Started with Onit Solutions
New users can quickly familiarize themselves with Onit's products through our comprehensive onboarding resources. These resources include step-by-step tutorials and video guides that walk users through the initial setup and key functionalities of each product.
For example, the onboarding guide for the Enterprise Legal Management platform covers essential features such as dashboard customization and reporting tools, ensuring that users can maximize their investment from day one.
Frequently Asked Questions (FAQs)
Our FAQ section addresses common queries regarding Onit’s products, helping users find immediate answers to their questions. This resource is designed to enhance user experience by providing quick solutions to the most frequently encountered issues.
Topics covered include troubleshooting tips, account management, and product-specific inquiries, ensuring that users can efficiently resolve issues without needing to contact support directly.
Support and Contact Information
If you require further assistance, our dedicated support team is available to help. Users can reach out through various channels, including email, phone, and live chat, ensuring that help is readily accessible.
Additionally, our Help Center features a ticketing system for tracking support requests, allowing users to monitor the status of their inquiries and receive timely updates from our support staff.
