THE 2023 ENTERPRISE LEGAL REPUTATION REPORT
How Legal Departments Directly Influence Business
Materiality, Growth and Efficiency
COLLABORATE. ACCELERATE. INNOVATE.
The 2023 Enterprise Legal Reputation (ELR) Report provides a year-over-year (YoY) illustration of how corporate legal departments are perceived via interactions with enterprise employees. It also spotlights how Legal’s direct impact on business — from sales and innovation to corporate culture — depends on its ability to evolve its relationships.
REPORT OVERVIEW
Onit
500 corporate legal professionals
KEY FINDINGS
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1. LEGAL’S SUPERPOWER IS ITS MATERIAL BUSINESS IMPACT
Legal Professionals
Legal teams believe internal clients perceive their department as having a positive effect on material aspects of their businesses.
Percentage of legal professionals who feel internal clients see Legal’s positive impact in these areas
Corporate Employees
Legal’s internal clients acknowledge the department’s positive influence on corporate growth and profitability.
Percentage of corporate employees who believe Legal positively affects these capabilities
2. LEGAL’S POSITIVE IMAGE DEPENDS ON MAINTAINING
AND SUSTAINING POSITIVE RELATIONSHIPS
Legal Professionals
Legal’s positive perception of its collaboration has fallen.
Percentage of legal professionals that rate excellent or good interactions with these internal functions
Corporate Employees
The quality of corporate employees’ interactions with Legal has declined.
Percentage of corporate employees that believe Legal works well with these internal functions
3. LEGAL’S FUTURE AS MATERIAL INFLUENCER LIES IN
BECOMING A MODERN, INTERACTIVE PARTNER
Legal Professionals
Legal wants to be a more visible and efficient partner but there are roadblocks to modernization.
Percentage of legal respondents that report these as barriers to providing a positive experience for internal clients
Corporate Employees
Corporate employees are looking for better communication and faster execution from Legal — especially in a challenging economic climate.
Percentage of corporate employees that say these actions will help Legal better support their functions