Year: 2019

The Story of the Story: How Bodhala Shaped a Groundbreaking WSJ Analysis

Leaning heavily on Bodhala data that exposed trends around law firm rates and accelerating shifts in law firm partnership models, a WSJ analysis highlighted the rapid weakening of partnership at Big Law firms. It’s been replaced by a culture where, in the WSJ’s words, “data and money rule” above everything else.

In this “new normal”, Big Law partners are constantly pushed toward revenue maximization as the predominant driver of the attorney-client relationship, like a doctor being judged on how many patients she can see in a day.

With its one-of-a-kind platform, Bodhala’s insights help arm clients with their own data and tools to combat this new dynamic in the legal service market.

The team had a good moment at HQ last week when WSJ reporter Sara Randazzo pinged us.

She was writing me to let me know that Saturday, almost a year since my fellow co-founder Raj Goyle and I engaged with her on a story idea, The Wall Street Journal would publish her deep-dive look at how elite law firms – “Big Law” – have in recent years begun to restructure their payment and equity plans to drive profit margins and attract and retain top talent.

It really is a fascinating read, made all the more interesting to us here in the office by knowledge that our insight and Bodhala’s data set helped drive the story from start to finish.

Let’s talk about how.

The thesis of the story is based on a trend we’ve seen play out not only anecdotally, but borne out by data measured in our one-of-a-kind Rate Index and our monitoring of firm partnership structures.

After hearing stories about changes in elite law firm partnership practices, we pitched this tip to Sara last year, who took time to develop a fascinating look at rate structures and the changing face of Big Law partners.

By combing through the billions of data points on counsel behavior and billing that Bodhala tracks, we were able to accurately assess and confirm the suspicions of the Journal in its analysis.

I worked at one of these firms, New York-based Simpson, Thacher & Bartlett, and many of the firms that I engaged with on my matters are some of those top-tier targets mentioned in the story.

WSJ frames the shift in an interesting way: trying to transition to build a business in the model of an investment bank-style approach rather than a traditional, and as many say, outmoded, law firm.

While this shift has certainly increased firm’s bottom line and tightened up processes, it changed the nature of the interaction.

A result of this? Our clients would be quick to tell you it’s made interactions less transparent, more frustrating, and certainly more expensive.

Just how expensive?

As you can see in the chart above, our data going back to 2000 demonstrates that top hourly firm rates are tracking at almost 4 times the rate of inflation, falling in line with health care cost hikes and outpacing education and housing.

Per our data, top-15-by-revenue firm street rates went from under $700 in 2000 to charging more than $1,650 per hour. Yikes. While one can argue the merits of the shifting focus toward industry profits, no one could argue this is a market-based response.

Now, we’re not suggesting lawyers shouldn’t be profitable, nor do we tell our clients that their firm’s services cannot command a premium. The premise of Bodhala is to use the power of data to make the partnership between a company and their outside firm more transparent, more equitable, and more accountable.

We’ve heard about these issues since the beginning of our company, and so when WSJ called us, we were happy to share our insights and data. We’re glad to be a resource for the Journal, if for no other reason than we hope we can help drive positive change in the industry.

The best result of our findings and investments in data science? This positive change can save a company millions. If you’re interested in learning more about how we came to our findings, or how we can help create more accountability and transparency with your outside firm, shoot us an email so we can get the conversation started.

To learn how Bodhala can help you manage your outside legal spend, request a custom demo here, or email us at [email protected].

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Listen to Onit’s New Podcast About the HBR Law Department Survey

We’re excited to announce our latest podcast! This episode is even more special since our guest speaker is with HBR Consulting, one of Onit’s key alliance partners. Together with HBR, we’ve worked on 15 projects throughout our years together. This newest podcast features Lauren Chung, practice group leader with HBR’s Strategy and Operations Group.

Lauren begins by telling us a bit about the HBR Law Department Survey, the leading source of benchmarking data for U.S. and global law departments. The survey provides key metrics concerning legal spending, law department staffing, industry trends, diversity, and customized results. The comprehensive nature of the survey is what makes it unique. The survey is crucial in providing participants a detailed look at how they compare with their law department peers. In this way, departments can see areas in which they are strong or lacking. The survey is also a key performance management indicator to justify hiring, spend, and how effectively the department is managing resources. In fact, the survey has proven itself to be an effective tool in driving law departments’ performance management programs.

Lauren closes by explaining how to participate in the survey. The deadline for this year’s survey is mid-August, and those interested in participating may write to [email protected]. Survey results will be published sometimes this fall.  The upcoming 2019 survey will reveal somewhat of a hidden surprise for participants – results will be displayed in a dynamic recorded format.

Listen to this podcast.

Onit Selected as Best Tech Startup in Houston

Onit is excited to announce that we were selected as the number one Best Tech Startup in Houston by The Tech Tribune. The Tech Tribune staff has compiled the very best tech startups in Houston, Texas. The selection criteria include:

  • Revenue potential
  • Leadership team
  • Brand/product traction
  • Competitive landscape

Additionally, all companies must be independent (un-acquired), privately owned, at most 10 years old, and have received at least one round of funding in order to qualify.

See the Best Tech Startup list.

The Lean, Mean Legal Department Part I: Setting the Stage with CLOC

“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”
– Bill Gates

When I was serving in the Marine Corps, we were obsessed with becoming the quintessential lean, mean, fighting machine. It wasn’t the lifestyle for everyone, but it was our passion and we took it very seriously. But think about it: can’t lean, mean, fighting machine be applied to the corporate world? In fact, it’s not a stretch by any means. The Art of War has been required reading for top executives for decades. And everyone is striving to be fitter these days, and leaner. The ‘mean’ and ‘fighting’ part? Our definition here is to aggressively pursue a strategy of driving efficiencies and optimizing the legal department’s ability to grow the company.

The Corporate Legal Operations Consortium (CLOC) was created to help legal operations professionals and other core corporate legal industry players optimize the legal service delivery models needed to support the needs of legal departments of all sizes. CLOC’s 12 core competencies represent areas of focus that every legal operations department must manage to have a disciplined, efficient, and effective legal operations function. These competencies serve as a benchmark to compare a legal operations department’s growth to others in the industry and break down legal operations departments into foundational, advanced and mature in order to improve and grow systemically.

One of the 12 competencies is Technology and Process Support. This is defined as:

“Create a long-term legal operations technology roadmap including tools such as e-billing/matter management, contract management, content management, IP management, business process management, e-signature, board management, compliance management, legal hold, subsidiary management, etc.”

CLOC’s other 11 competencies are equally important to legal operations, but we will be focusing on Technology and Process Support, and how it plays into becoming a lean, mean legal department. This blog series will focus on strategies to achieve these seemingly elusive, but not out-of-reach, objectives.

Read our white paper, Doing More with Less: How Technology is Optimizing Legal Operations.

Connections are Crucial for Enterprise Software Solutions

“Eventually everything connects – people, ideas, objects. The quality of the connections is the key to quality per se.”
– Charles Eames

Life used to be lot easier, right? Well, that depends on who you ask. One thing is for sure – computers were a lot simpler. Databases and other application software usually served their purpose and we would just switch from one application to another when we needed to. But in most cases these programs were virtually separate and were not able to exchange data. We’ve all heard of ‘working in a silos.’ Well, those applications were basically information silos. Connections between programs, if any, were simple point-to-point and set up on an as-needed basis. After a while, this collection of connections would become very difficult to maintain and not very efficient. Essentially, what was missing was unrestricted and seamless sharing of data and business processes among all the application or data sources in the enterprise.

Nowadays, complex systems and programs need to interact with each other even more than in the past. Ideally, we want to connect applications in order to simplify business processes and avoid having to make extensive changes to existing applications. Processing data, requests, confirmations, and messages are just some of the interactions that are happening every second of the day, and it just makes sense to have applications that can share large amounts of data for processing or organization.

Let’s say a company has implemented a new legal technology solution for legal service requests, legal holds, contract management or a complex enterprise legal management system. In addition to their new technology, the company will continue using their existing applications such as AdobeSign, DocuSign, Microsoft Active Directory, ILM, iManage, Salesforce, PeopleSoft, One IBM or a myriad of other applications. All of these can be integrated with their newest technology solution but it needs to be done the right way.

As you’re shopping around for new process automation technology, you may hear fancy terms describing various integration methods. Flat-file integration allows data to be passed between different systems without necessarily connecting directly to them. API integration uses a protocol such as REST or SOAP and is the more modern method of integrating, but not always the best solution. For example, not all applications have available APIs for integration. Native actions are built by the technology provider are another method used. Every customer has a unique integration situation, so it’s extremely important to get it right the first time.

One thing many people overlook when looking for new process automation technology, is the importance of looking at the provider’s ability to use the best integration method for your particular situation. Partnering with a provider who is proficient with more than one integration method is also a big advantage. It’s all too easy to get caught up in all the great features of the new product and what it will do for your company. Just remember to look at how the provider will integrate it. You can implement the best technology available, but without proper and solid integration you won’t be getting the best out of it.

DIE RICHTIGEN DATEN HERAUSFILTERN: LEGAL OPS UND MANAGEMENT VERBESSERN 

„Lies, damned lies, and statistics“ ist ein häufig zitierter Satz, der die Datenanalyse verspottet. Rohdaten stellen jedoch eine wichtige Fakten-Quelle für die Rechtsabteilung dar. Erst die Interpretation und Präsentation der Daten ermöglicht es den Menschen, ihre eigene Absichten durchzusetzen. 

Im Laufe der Jahre haben Inhouse Teams eine beträchtliche Menge an Daten gesammelt. Dabei treffen viele unterschiedliche Quellen aufeinander: Matter Management-Systeme und Dokumentenmanagementsysteme, eBilling-Lösungen, Risikoregister, Kanzleiberichte, E-Mails und Rechtsberatung. Diese Daten stellen ein äußerst wertvolles und oft unterschätztes Gut dar. Legal Data kann nicht nur die strategische Planung und Trendanalyse unterstützen, sie sind auch ein unverzichtbares Werkzeug für: 

  1. Das Verwalten von Strategien 
  2. Das Verwalten von externen Kanzleien 
  3. Das Verwalten von internen Ressourcen 
  4. Das Verstehen und Unterstützen des Geschäfts 
  5. Das Managen von rechtlichen Risiken 
  6. Das Verwalten von Finanzen der Rechtsabteilung 

Darüber hinaus bilden die Daten einen wichtigen Teil des Knowledgemanagements des Unternehmens. Die eigentliche Herausforderung ist der Umgang mit den Daten: Wie hält man sie sauber? Wie lassen sie sich zusammenführen und wie werden sie optimalerweise präsentiert? Im Folgenden finden sie deshalb Antworten auf diese Fragen: 

STAKEHOLDER-REPORTS 

Oftmals gilt es verschiedene Stakeholder mit verschiedenen Reports zu versorgen. Dabei kann es vorkommen, dass jeder Stakeholder einen individuellen Report benötigt, da die Daten für verschiedene Zwecke genutzt werden müssen. Dazu können gehören: 

  • General Counsel, die Daten dazu nutzen möchten, die strategische Ausrichtung der Rechtsabteilung festzulegen 
  • Teamleiter:innen, welche die Daten wahrscheinlich nutzen werden, um den Ressourcenbedarf aufzuzeigen und zu verwalten sowie zur Förderung der Teams 
  • Teamadministrator:innen, die sicherstellen wollen, dass ihre Teamdaten korrekt und aktuell sind 
  • Beschaffungsabteilung, die in der Lage sein wird, den Legal Spend innerhalb der Organisation besser zu verstehen und zu unterstützen 
  • Finanz-/Steuerabteilung, die (unter anderem) sicherstellen kann, dass die Rückstellungen angemessen sind und dass die Mehrwertsteuer korrekt angewandt/erstattet wird 
  • Risikoabteilung, die die Daten nutzt, um Änderungen im Risikoprofil besser zu verstehen und das Reporting an Aufsichtsbehörden zu unterstützen 

Die Präsentation in einer klaren, prägnanten Art und Weise, die die eigentliche Botschaft vermittelt, ist eine häufig auftretende Herausforderung. Der Grund dafür ist, dass die verschiedenen Stakeholder die gleichen Daten oft in unterschiedlichen Formaten präsentiert haben möchten. Das Erstellen von so vielen unterschiedlichen Reports ist sowohl zeitaufwendig als auch ressourcenintensiv. Online-Dashboards können es den verschiedenen Stakeholdern erleichtern, die Daten auf ihre Bedürfnisse zuzuschneiden. Obwohl jede Option neben Vorteilen auch Herausforderungen mit sich bringt, kann ein hybrides Modell aus Reports und Dashboards Ihre Arbeit stark erleichtern

Damit die Reports und Dashboards genaue und konsistente Daten anzeigen, ist essenziell die Daten sauber zuhalten. Trotz bester Bemühungen wird die manuelle Eingabe unweigerlich zu Fehlern – wie beispielsweise Tippfehlern oder Fehler durch fehlende Felder – führen. Ein Legal Spend Management-System wie BusyLamp eBilling.Space automatisiert die Rechnungsprüfung, sodass eine konsistente Eingabe der Daten ermöglicht wird. Datenvalidierungsregeln, Reports und Aufgabenerinnerungen helfen den Manager:innen in der Rechtsabteilung etwaige Daten sauber zu halten. Eine Reihe unserer Kunden verwenden Datenlückenberichte, um fehlende Daten hervorzuheben und dann zu ergänzen. Die Anwendung dieser auf einer regelmäßigen Basis reduziert den Workload und verhindert, dass die Datenmenge zu groß und unhandlich wird. 

DIE DATEN NUTZEN 

Die Daten der Rechtsabteilung helfen Ihnen bei den oben genannten sechs Aufgaben: 

#1 Strategien verwalten:  

  • Bedarf und Ausgaben der Rechtsabteilung verstehen und priorisieren 
  • Leistung des Teams durch die Verwendung von KPIs verbessern 
  • Kosteneinsparungen erkennen/erzielen bspw. durch: 
    • Outsourcing vs. Insourcing 
    • Reduzierung von unwichtigen Aufgaben 
  • Risikoprofil Ihres Inhouse-Teams verstehen und die interne Steuerung durch Verwendung von KPIs optimieren 

#2 Externe Kanzleien verwalten: 

  • Größere Transparenz der Aktivitäten und Ausgaben, was wiederum zukünftige Diskussionen mit den Kanzleien erleichtert, insbesondere während der Panel-Prüfungen 
  • Nachvollziehbarkeit der Kanzlei-Leistungen, was bei der Überprüfung von Kanzleien hilfreich ist 
  • Sicherstellung der fristgerechten Bezahlung von Rechnungen, was Skonto-Vereinbarungen mit Kanzleien zu Gute kommen kann 

#3 Interne Ressourcen verwalten. 

  • Arbeitshöhen und -tiefen können leichter identifiziert werden, was eine bessere Ressourcenplanung und -zuteilung ermöglicht (Produktdesign/-prüfung, Immobilienverwaltung, Erneuerung von Lieferantenverträgen, Schlüsselphasen in Rechtsstreitigkeiten, regulatorische Projekte usw.) 
  • Das Verständnis der Auswirkungen früherer Geschäftsinitiativen hilft der Abteilung, sich auf zukünftige Initiativen vorzubereiten 

#4 Ihr Geschäft verstehen und unterstützen. 

  • Ein Beispiel: Ein erhöhtes Bewusstsein für die Volumen-Veränderungen einer bestimmten Art von Arbeit wird Ihnen helfen sicherzustellen, dass Sie 
    • die richtige rechtliche Unterstützung zur Verfügung haben (entweder intern oder durch externe Kanzleien) 
    • Schulungsbedarf für Ihre Geschäftskontakte und die Anwälte entwickeln 
  • Die Sichtbarkeit der geschriebenen Verträge wird das Risikomanagement unterstützen, insbesondere wenn es zu einer Änderung der rechtlichen oder regulatorischen Landschaft oder einem wirtschaftlichen Abschwung kommt. 
  • Unterstützen Sie die Produktentwicklung, indem Sie aus früheren Iterationen lernen. 

#5 Rechtliche Risiken verwalten 

  • Volumen-Veränderungen einer bestimmten Art von Arbeit oder innerhalb eines Geschäftsbereichs helfen, aufkommende Risiken zu identifizieren. Dazu könnten gehören: 
    • Häufige Änderungen der Allgemeinen Geschäftsbedingungen könnten darauf hinweisen, dass Ihre Dokumente nicht mit den Veränderungen des Marktes Schritt halten 
    • Lokale Änderungen von Standardbedingungen könnten auf ein mangelndes Bewusstsein oder Verständnis für die Dokumentation hinweisen 
  • Hilft möglicherweise, neuen Schulungsbedarf zu identifizieren. 

#6 Finanzen der Rechtsabteilung verwalten. 

  • Größere Klarheit darüber, wie viel ein Projekt kostet (intern vs. extern). 
  • Bezahlen für doppelte Beratung vermeiden 
  • Kostenreduzierung bei externen Kanzleien 

Es ergeben sich viele geschäftliche Vorteile, wenn Sie Ihre Systeme integrieren und die darin enthaltenen juristischen Daten sinnvoll nutzen. Seien sie sich Ihrer Ziele bewusst und bewerten Sie individuell, welche der oben genannten Bereiche Ihnen dabei helfen, sie zu erreichen. Es kann sich lohnen rückwärtszuarbeiten, um die relevanten Datenpunkte zu identifizieren, die helfen die nötige Transparenz oder Messungen zu erhalten. Schließlich werden Sie dann in der Lage sein, Reports und Dashboards zu erstellen, die Sie und Ihre Stakeholder benötigen. 

Aus dem englischen Original-Blog übersetzt. 

Getting the Right Data From Big Data: Improve Legal Operations and Management

Data, in its raw form, can be a source of true facts; the interpretation and presentation of data allow people to put their agenda across.

Over the years, legal teams will have built up a significant amount of data (through case management systems, document management systems, e-billing solutions, risk registers, law firm reports, emails, legal advice, etc.), which is an extremely valuable but often underrated asset. Not only can legal data support strategic planning and trend analysis, but it is also an invaluable tool for:

  • Managing external law firms.
  • Managing internal resources.
  • Understanding and supporting your business.
  • Managing legal risk.
  • Managing legal department finances.

Furthermore, the data forms a key part of the company’s knowledge management, which remains available irrespective of changes in the workforce.

The challenge is what you do with this information, how you keep it clean, and how you pull it together and present it. Some of the critical things to consider are:

TAKEHOLDERS NEEDING THE DATA

You will likely have many stakeholders wanting reports from the legal data, each wanting to use it for a different purpose. These may include:

  • General Counsel will want to use the data to set the strategic direction of the legal function.
  • Team leaders will probably use volumetric data to show and manage resource demands and promote their teams.
  • Team administrators will look to make sure their team data is accurate and up to date.
  • Procurement will need to support legal spend within the organization.
  • Finance / Tax will be able to ensure (amongst other things) that provisions are adequate, and that VAT is correctly applied/recovered.
  • Risk will need to better understand the changes in the risk profile and to support any reporting to regulatory bodies.

PRESENTING LEGAL DATA

Presenting the information clearly and concisely that gets the message across is a challenge, as different stakeholders will often want the same data presented in different formats. Producing a range of reports is both time-consuming and a drain on resources. Online dashboards can make it easier for different stakeholders to slice the data to suit their needs. While each option has its benefits and challenges, you will likely want to work with both reports and dashboards.

Keeping the data clean is essential so that reports and dashboards show accurate and consistent data. Despite best efforts, manual input will inevitably lead to mistakes because of typos or missed fields. A system like Onit’s European legal spend management solution BusyLamp eBilling.space automates invoice review, so data is input consistently. Data validation rules, reporting, and task reminders help legal operations managers maintain data cleanliness. Many Onit clients use data gap reports to highlight and complete missing data. Doing this regularly ensures it is a small, everyday task rather than becoming an unwieldy data clean-up project.

USING THE DATA

Legal department data can help you to:

1. Manage your strategy. This may include areas such as:

  • Understanding and prioritizing the organization’s legal demand and spend.
  • Changes in the team’s performance by using KPIs.
  • What cost savings have been / can be, such as;
    • Outsourcing vs. doing it in-house.
    • Removing non-essential tasks.
  • Understanding your legal team’s risk profile and internal controls by using KPIs.

2. Manage your external law firms through:

  • Greater transparency of activity and spend, which, in turn, will help future discussions with firms, especially during panel reviews.
  • Monitoring law firm performance which will help law firm reviews.
  • Ensuring prompt payment of bills which may support faster-paying discounts discussions with firms.

3. Manage internal resources:

  • Easily identifying peaks and troughs in work, allowing for better resource planning and allocation (Product design/review, property management, supplier contract renewal, key stages in litigation, regulatory projects, etc.).
  • Understanding the impact of previous business initiatives will help prepare the department for future initiatives.

4. Understand and support your business. For example:

  • Awareness of change in the volume of a particular type of work will help ensure you:
    • Have the proper legal support available (either in-house or through external firms).
    • Develop training needs for your business contacts and the lawyers.
  • Visibility of the contracts that will support risk management, especially if there is a change in the legal or regulatory landscape or an economic downturn.
  • Support product development by learning from previous iterations.

5. Manage legal risk

  • Change in volumes of a particular type of work or within a business area will help identify emerging risks. These could include:
    • Frequent changes to standard terms and conditions could indicate that your documents are not keeping up with changes in the market.
    • Local changes to standard terms and conditions could indicate a lack of awareness or understanding of the documentation.
  • Can help identify new training needs.

6. Manage legal department finances.

  • Greater clarity on how much it costs per matter (internal vs. external).
  • Avoid paying for duplicate advice.
  • Drive costs down with external firms.

There are many business benefits to integrating your systems and making sense of the legal data that resides within them. Work out your goals and which of the above areas aligns with helping you achieve those core goals, then work backward to identify the data points that will help you have the visibility or measurements you need. Finally, you can create the reports and dashboards you and your stakeholders need.

Request a demo of BusyLamp eBilling.Space today and see our RFP functionality for yourself.

Onit Secures Spots on Fastest Growing Companies List

Growjo - Fastest Growing Companies

Onit is excited to announce that we’ve placed high in four categories of Growjo’s list of fastest growing companies. Onit came in at #6 for the city of Houston, #52 for the tech services category, #16 for the state of Texas, and #211 on the Growjo 10K.

Onit’s rankings are the result of high growth indicators that include employee size, brand awareness, funding, acquisitions, hiring plans, new locations and additional trigger events that formulate and predict the company is growing at an increased rate and/or is poised to grow significantly over the next 3-6 months.

Growjo, the leader in identifying the list of the top growing companies in the world, utilizes more than 20 unique growth indicators to assimilate the Growjo 10K every month. Growjo recognizes the top growing companies for their accomplishments through the algorithm-based list ranking and offers the list to anyone interested in an easily formatted and free downloadable format.

Onit Acquires SimpleLegal to Modernize Global Legal Operations

Onit is excited to formally announce the acquisition of SimpleLegal, a leading US-based provider of spend, matter and vendor management software. This combination of Onit and SimpleLegal follows a formative investment in Onit by K1 Investment Management (K1) earlier this year.

This combination of Onit and SimpleLegal will represent the most comprehensive and modern global SaaS solution for the legal operations professional in in the market today and bring together the strengths and market positions of each company, ensuring legal operations professionals have an expansive product offering to run their legal department and business. Together, both companies will continue to deliver innovative software that drives best practices and offer deep domain expertise to serve both small organizations and large and complex enterprises, regardless of department size or geography. The combined company will continue to support each respective solution.

Onit, in combination with SimpleLegal, intends to create a comprehensive one-stop shop addressing most needs of a legal operations team. Each company will continue to operate independently with continuing roadmaps and investment. All support and services will continue as before, and all management teams will remain intact.

Founded in 2013, SimpleLegal is widely recognized as a ‘game changer’ in its own right in the legal technology market. With a “simple” solution delivering fast time-to-value, customers have an easily accessed legal technology on-ramp. In the last five years, SimpleLegal has processed more than $1.8B annually and managed nearly 500,000 matters globally all the while supporting 170+ currencies.

Click here to read the entire press release and listen to podcasts from Onit’s CEO Eric Elfman and SimpleLegal’s CEO Nathan Wenzel.

Onit Client TIAA a Finalist for Prestigious Transatlantic Legal Department of the Year

Onit is thrilled to announce that our client TIAA is a finalist for the Transatlantic Legal Department of the Year award! TIAA was nominated based on the successful transformation of their legal department by implementing a new technology platform.

Brad Rogers, TIAA’s COO and chief of staff, was tasked with transforming the entire legal operations function by bringing together law department employees and vendor partners from across the world to streamline processes and implement a comprehensive technology platform that would allow the best use of each law professional’s time.

TIAA collaborated with Onit to implement cutting-edge technology at their firm. One of their law department’s core principals in choosing a software company was ease of user experience. The new technology chosen by TIAA was used to streamline processes including access to virtual resources and managing outside counsel. The ability and flexibility to make changes and easily make improvements in-stream as often as required was also an important factor. Rogers’ team was now also able to build tools to manage their day-to-day working list of matters. With Onit’s Apptitude platform they were able to develop what they needed quickly into easily configurable dashboards and collaborative workspaces with real-time visibility into the process.

This isn’t the first time one of Onit’s clients has achieved this honor. Previous award winners among Onit’s clients include global giants Jaguar Land Rover and Archer Daniels Midland. The Transatlantic Awards recognize excellence in handling transatlantic matters across the key areas of corporate, finance and disputes, as well as highlighting law firm innovation, commitment to pro bono, outstanding transatlantic strategy, and in-house leaders. The winners will be announced at a gala dinner in London on June 13, 2019.