How can corporate legal departments assess performance in an objective, tangible and quantified manner? According to Mary Jummati, managing director of Morae, the answer lies with setting up a metrics program. She dropped by our virtual podcast studio to discuss corporate legal department metrics, technology’s role and the best-kept secrets for a successful metrics program.
Mary helps improve organizational performance of legal operations through technology and has more than 25 years of experience in strategic planning, leadership, project and program management, software selection, enterprise software implementation and change management. She believes in serving the legal community in the most foundational way possible—by helping clients solve complex problems.
In short, she knows what she’s talking about.
In the podcast, Mary discusses how a formal corporate legal department metrics program:
- Articulates business impact
- Promotes understanding of the work performed within the corporate legal department
- Helps inform data-driven decisions
Morae and Onit – A Winning Partnership
Morae is a valued Onit partner that brings a deep understanding of how attorneys work to Onit implementations – especially with a platform approach. As Mary explains in the podcast, “The biggest thing our clients see when implementing Onit is the visibility into the reporting and metrics using the dashboard. It makes it easy to analyze and evaluate performance against budget and to see trends across your matter portfolios. The platform allows you to tell that story in a very meaningful way like never before.”
Take, for example, Pearson. The company partnered with Onit and Morae to create a transformational shared service center to support commercial transactions worldwide for more than 10,000 users. Powered by contract lifecycle management technology and Apptitude platform from Onit and Morae’s expertise, Pearson achieved a 30 percent improved contract turnaround time. As a result, the company earned the prestigious ACC Value Champion Award from the Association of Corporate Counsel. You can hear about their journey here.
Many thanks to Mary for joining our podcast.
To hear her podcast, visit here.
To hear more episodes of the Onit podcast, visit here.