Committed to Our Customer’s Success: Learn More on Our Latest Podcast By Onit October 11, 2018 Business Process Management,Company News and Events 1 Minute Read We’re excited to announce our latest podcast! In this episode, customer success team members Tawnya Thorman and Stephanie Bullard discuss what their team is all about. Tawnya and Stephanie start by giving a little background about their previous work with different companies. They then share their thoughts about what the customer success team does, including creating value for customers, ensuring user adoption and other business needs, customer service, and making sure everything works as it should. They also quickly highlight their roles as advocates and consultants. Tawnya and Stephanie go on to relate a few customer success stories, and also offer logical and practical reasons to embrace technology; especially for those who fear or don’t like change. As a parting word they explain their team’s pivotal role in helping to “free” customers to do the work they love, rather than the work they hate (which Onit’s automation takes care of). Listen to this podcast. Today's Popular Resources Webinar Accelerate Time to Revenue with AI Contract Management Read More Infographic Enterprise Legal Report Infographic – UK Read More Case Study Transforming Service Delivery Case Study Read More Subscribe Today Sign up for updates on new posts from our blog. Related Readings Business Process Management The Need for Speed: 3 Ways Legal Can Elevate Efficiency Read More Enterprise Legal Management The Ultimate Guide For Legal Departments to Directly Influence Business Materiality, Growth and Efficiency Read More Enterprise Legal Management The ROI of Legal Operations: Measuring Success and Demonstrating Value with Legal KPIs Read More Thank you for subscribing!