How Smart Process Apps Improve Legal Services for The Home Depot, APCO Worldwide and Pepper Hamilton

What do all businesses have in common? 

No matter what industry, products, services or customers, all businesses need processes. And successful businesses have flexible processes that can scale with demand as well as the right tools to support it.

Fortune® 500 and AmLaw 100 legal organizations are no different. Despite practicing law from different perspectives, the success of their organizations depends on their dexterity to respond to the demand for services as well as the ability to provide enhanced legal services. And an intriguing technology that is quickly emerging as a forerunner for enabling efficient and cost-effective processes is Smart Business Process Apps.

Defined by Forrester as “A new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured and subject to frequent change,” these Apps are driving an elevated level of success in legal organizations.

In October, Onit will present a series of breakfast meetings that share how highly regarded organizations including The Home Depot, APCO Worldwide and Pepper Hamilton rely on Smart Business Process Apps to manage risk, increase responsiveness to clients, improve the productivity of attorneys and drive greater transparency around their portfolio of work.  

The first meeting – scheduled for Tuesday, October 8 in Atlanta – features Libby Troughton, Senior Manager in The Home Depot’s Legal IT department, who will discuss the company’s legal department business challenges, the need for the Onit Contract Review & Approval App to improve performance,   the strategy they developed to implement it and the business results they’ve achieved.  

The roadshow continues on Wednesday, October 9 in Washington, D.C., as Jonathan Friedman, Assistant General Counsel APCO Worldwide, will share the reasons his legal department selected Smart Business Process Apps from Onit, how they were implemented and the results the legal team has seen to date.

On Tuesday, October 10, the roadshow continues to Boston. There, Peter Secor, Pepper Hamilton’s Director of Strategic Pricing and Project Management, will review the firms Alternative Fee Arrangement (AFA) processes and how Onit’s AFA Submission and Approval App helps the firm work towards its clients’ interests and supports the forecasting and budgeting processes critical to making the issue of pricing transparent so clients aren’t surprised about their legal bills.  

To learn more about these breakfast meetings or to register, visit



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