If growing a customer base is the ultimate priority for just about every business, why is the process of managing it so disorganized? In many organizations the sales responsibility is dispersed between departments. That makes it difficult. The fact that so many different systems and types of software are being used to track customer status makes it nearly impossible. Up-sell opportunities can be lost because it’s difficult to serve up the right messages at the right time.
Maintaining customer touch points in a way that continues to add value is critical. Onit’s Account Management solution provides a simple way to serve up the right messages, assets, and talking points that your sales teams can use to engage customers and close more effectively. Whether you want to schedule periodic reminders, trigger ad hoc marketing announcements, or have different content served up based on the sales stage, Onit can make account management more manageable.