OnitX Legal Service Management Simplify your legal service request management process and create a welcoming “front door” to the department with the pioneering OnitX Legal Service Management (LSM). The Legal Service Management portal increases engagement and clarifies interactions through a simple, straightforward “easier than email” legal service request solution workflow. Capturing all the work of the law department offers better insight into a legal portfolio and increased customer service. Download Data Sheet 60-80 % of a legal department’s cost comes from the work of the in-house team 50 %+ of the in-house legal team’s work goes systemically uncaptured without LSM 2 X cost and time efficiency boost by placing the right work to the right team SIMPLE INTERACTIONS, INCREASED ENGAGEMENT Too often, requests for help from legal departments come in unorganized and “ad hoc” — sporadic emails and texts or informal, random conversations. Bring welcome order to an often-chaotic process with Onit’s Legal Service Management software that establishes a welcoming front door for Legal and lets you gather ALL of the “matters that matter.” Legal services management standardizes the process and boosts engagement with a configurable, user-friendly portal for request intake, tracking, document collection, and assignments. Get a comprehensive view of requests, direct tasks to appropriate practitioners, and boost customer service by allowing internal clients to find the right expertise for the department to track the status of critical legal matters. IMPLEMENTATION AND USAGE PROCESS IMPROVEMENTS ENGAGEMENT EASY INTEGRATION Get up and running quickly with painless setup that demands little or no IT involvement. USER-FRIENDLY Deploy a market-proven legal service request software interface that captures all the relevant data and requires little to no training. Schedule A Demo STANDARDIZED INTAKE SYSTEM Establish one central intake process for all legal service requests that connects the optimal law department resource to respond to each business need. MEET YOUR UNIQUE NEEDS Configure workflows based on the information submitted in the online legal request management form or to match business requirements and request types. Schedule A Demo ENHANCED RESPONSIVENESS Automatically generate notifications to keep business partners updated on the status of important matters and legal services. INCREASED OVERSIGHT Track legal service requests by region, department, business unit, or any other criteria through reporting and dashboard views. Schedule A Demo THE POWER OF OUR ENGINE The OnitX low-code workflow engine provides the robust flexibility and easy adaptability that your organization needs to evolve. Designed to “meet you where you work,” our highly configurable, solutions encompass everything from custom-built applications to seamless integrations into existing or bespoke workflows. Learn More The pricing is great. The product is superior too. So you have those two benefits which make it a no brainer, really. General Manager for Business Development Wesfarmers SEE FOR YOURSELF Learn how to simplify your legal service request management process and create a welcoming “front door” to the department with OnitX Legal Service Management. Talk To An Expert Legal Service Management Data Sheet OnitX Legal Service Management Read More White Paper Contract Management Technology Doesn’t Have to Be Ineffective Read More Infographic 3 Steps for Elevating Legal’s Approachability Read More