Innovative legal departments are making process improvement an important part of their strategy and are focused on ways to better serve their clients, complete requests faster, and provide real-time insight into the status of their work. This case study highlights how one Fortune 500 technology and industrial company created a quality process program to do just that with Onit Apps. Onit Apps made their jobs easier, eliminated duplicate work, and helped them get their jobs done more easily and provide better service to their clients.
The case study addresses:
The process gap analysis and how the company created a baseline
How the company redesigned and rationalized internal processes