Onit Group of Companies Subcontractors / Subprocessor

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Updated: September 20, 2021.

The Onit Group of companies rely upon certain subcontractors and subprocessor to support the delivery of and/or provide functionality to the products and services that they supply. The following is a list of the name(s), activities and locations of such subcontractors by product/service platform:

 

Subcontractors for All Platforms of Onit Group of Companies:

Subcontractor/Subprocessor

Platform

Description of services provided

Country

Aha!

All

Roadmap Software

United States

Amazon Web Services (AWS)

All

Cloud Provider

United States

Asana

All

Productivity Tool

United States

Dropbox

All

File Hosting Service

United States

Microsoft Office365

All

Email Provider and Productivity Software

United States

Onit, Inc.

All

Affiliates –various services, such as implementation,
integration, data migration, and support services.

United States

Onit India Pvt. Limited

All

Wholly owned subsidiary of Onit –various
services, such as implementation, integration, data migration, and support
services.

India

Salesforce.com

All

CRM Software

United States

Slack

All

Instant Messaging Software

United States

SmartSheet

All

Productivity Tool

United States

 

Subcontractors Specific to Onit, Inc. Platforms:  Onit Enterprise
Legal Management (ELM); Contract Lifecycle Management (CLM); Legal Holds; Apptitude; InvoiceAI

Subcontractor/Subprocessor

Platform

Description of services provided

Country

Cloudflare

Onit

DNS provider

United States

CrowdStrike

Onit

Hosting Managed Services

United States

DataDog

Onit

Logging and Analytics

United States

Launch Darkly

Onit

Feature Management Platform

United States

Mailgun

Onit

Email Automation Service

United States

New Relic

Onit

Server and Application Monitoring

United States

Pendo

Onit

Logging and Analytics

United States

Rackspace

Onit

Managed Security and Managed Services Provider

United States

Teledirect

Onit

Call Center Provider

United States

 

Subcontractors Specific to SimpleLegal, Inc. Platforms:  SimpleLegal  Enterprise Legal Management (ELM); SimpleReview

Subcontractor/Subprocessor

Platform

Description of services provided

Country

Auth0

SL

SSO Vendor

United States

BlueDahl

SL

Staff Augmentation

Brazil

Box

SL

Document Storage

United States

CrowdStrike

SL

Hosting Managed Services

United States

DataDog

SL

Logging and Analytics

United States

GoDaddy

SL

Domain Registrar

United States

Google Analytics

SL

Analytics

United States

Google Suites

SL

Email Provider and Productivity Tools

United States

Hubspot

SL

CRM Software and Marketing Tools

United States

Intercom

SL

Chat Widget in Product

United States

Jira

SL

Ticketing Software

Australia

LogDNA

SL

Logging and Analytics

United States

Mailgun

SL

Email Automation Service

United States

Morae

SL

Consulting and Implementation Services

United States

Salesforce.com and its affiliates, including Heroku

SL

Manages servers on AWS

United States

Sentry.io

SL

Exception Handling / Reporting

United States

SimpleLegal, Inc.

SL

Wholly owned subsidiary of Onit

United States

Teledirect

SL

Call Center Provider

United States

Thoughtworks (fka Gemini)

SL

Integrations

Romania

Uvik

SL

Staff Augmentation

Ukraine

WalkMe

SL

Logging and Analytics

United States

Zendesk

SL

Support Ticketing System

United States

 

Subcontractors Specific to Precent Platforms:  ReviewAI (Powered by Precedent); Extract (Powered by Precedent); Automate NDA

Subcontractor/Subprocessor

Platform

Description of services provided

Country

Adobe PDF API

Precedent

.pdf Converter

United States

Cenza Technologies

Precedent

AI Engine Training

India

DataDog

Precedent

Logging and Analytics

United States

Google Analytics

Precedent

Analytics

United States

Google Suites

Precedent

Email Provider and Productivity Tools

United States

Onit New Zealand Limited

Precedent

Wholly owned subsidiary of Onit –various services, such as implementation, integration, data migration, and
support services.

New Zealand

Pendo

Precedent

Logging and Analytics

United States

Sentry.io

Precedent

Exception Handling / Reporting

United States

Twilio (Segment)

Precedent

Customer Data Platform

United States

 

Subcontractors Specific to AXDRAFT Platforms:  AXDRAFT; Quickdocs (Powered by AXDRAFT); Avodocs

Subcontractor/Subprocessor

Platform

Description of services provided

Country

AXDRAFT, Inc.

AD

Affiliate of Onit

United States

AXDRAFT, LLC

AD

Affiliate of Onit – various
services, such as implementation, integration, data migration, and support
services.

Ukraine

Cloudflare

AD

DNS provider

United States

Google Analytics

AD

Analytics

United States

Google Cloud Platform (GCP)

AD

Primary Infrastructure Provider, Including Google
Workspace (Formerly GSuite)

United States

Opendatabot

AD

Provides API for Access to the Ukrainian Register of Legal
Entities

Ukraine

Twilio (SendGrid)

AD

Processes Phone Numbers, SMS API, Email API

United States

Vanta

AD

Stores Metadata and Configuration Information for
Infrastructure, Gsuite, Version Control, Endpoints,
Hosts and Chat Tool. SOC 2 Compliance and Automation Tool

United States

Zendesk

AD

Support Ticketing System

United States

DocuSign

AD

Document signing API

United States

 

Subcontractors Specific to Bodhala Platforms:

Subcontractor/Subprocessor

Platform

Description of services provided

Country

Bodhala, Inc.

BO

Wholly owned subsidiary of Onit

United States

Cloudflare

BO

DNS provider

United States

EarthMatrix

BO

Co-location Service

United States