Onit Group of Companies Subcontractors / Sub-processors

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Updated: November 4, 2021.

The Onit Group of companies rely upon certain subcontractors and sub-processors to support the delivery of and/or provide functionality to the products and services that they supply. The following is a list of the name(s), activities and locations of such subcontractors and sub-processors by product/service platform:

 

Subcontractors for All Platforms of Onit Group of Companies:
Subcontractor/Subprocessor Platform Description of services provided Country
Aha! All Roadmap Software United States
Amazon Web Services (AWS) All Cloud Provider United States
Asana All Productivity Tool United States
AXDRAFT, Inc. All Affiliate of Onit United States
AXDRAFT, LLC All Affiliate of Onit – various services, such as implementation, integration, data migration, and support services. Ukraine
Bodhala Inc. All Wholly owned subsidiary of Onit United States
BusyLamp GmbH All Wholly owned subsidiary of Onit Germany
Cenza Technologies All AI Engine Training India
Dropbox All File Hosting Service United States
GoDaddy All Domain Registrar United States
Ironscales All Phishing Mitigation Tool United States
Jira All Productivity Tool / Ticketing Software Australia
Microsoft Office365 All Email Provider and Productivity Software United States
Onit, Inc. All Various services, such as implementation,
integration, data migration, and support services.		 United States
Onit India Pvt. Limited All Wholly owned subsidiary of Onit –various
services, such as implementation, integration, data migration, and support
services.		 India
Onit New Zealand Limited All Wholly owned subsidiary of Onit – various services, such as implementation, integration, data migration, and support services. New Zealand
Salesforce.com All CRM Software United States
SimpleLegal, Inc. All Wholly owned subsidiary of Onit United States
Slack All Instant Messaging Software United States
Smarsh All Email Archiving United States
SmartSheet All Productivity Tool United States
Sysdig All Security United States

 

Subcontractors Specific to Onit, Inc. Platforms:  Onit Enterprise Legal Management (ELM); Contract Lifecycle Management (CLM); Legal Holds; Apptitude; InvoiceAI
Subcontractor/Subprocessor Platform Description of services provided Country
Amazon Web Services (AWS) Onit Cloud Provider Customer can choose hosting location: United States or Germany (with back-ups in Ireland)
Cloudflare Onit DNS provider United States
CrowdStrike Onit Hosting Managed Services United States
DataDog Onit Server and Application Monitoring, Logging and Analytics United States
EPAM Onit Staff Augmentation United States
Launch Darkly Onit Feature Management Platform United States
Mailgun Onit Email Automation Service United States
Onica/Rackspace Onit Staff Augmentation United States
Pendo Onit Logging and Analytics United States
RITECH Onit Staff Augmentation United States
Teledirect Onit Call Center Provider United States

 

Subcontractors Specific to SimpleLegal, Inc. Platforms:  SimpleLegal  Enterprise Legal Management (ELM); SimpleReview
Subcontractor/Subprocessor Platform Description of services provided Country
Amazon Web Services (AWS) SL Cloud Provider Customer can choose hosting location: United States or Germany (with back-ups in Ireland)
Auth0 SL SSO Vendor United States
BlueDahl SL Staff Augmentation Brazil
Box SL Document Storage United States
CrowdStrike SL Hosting Managed Services United States
DataDog SL Logging and Analytics United States
Google Analytics SL Analytics United States
Google Suites SL Email Provider and Productivity Tools United States
Hubspot SL CRM Software and Marketing Tools United States
Intercom SL Chat Widget in Product United States
LogDNA SL Logging and Analytics United States
Mailgun SL Email Automation Service United States
Morae SL Consulting and Implementation Services United States
Onica/Rackspace SL Staff Augmentation United States
Salesforce.com and its affiliates, including Heroku SL Manages servers on AWS United States
Sentry.io SL Exception Handling / Reporting United States
Teledirect SL Call Center Provider United States
Thoughtworks (fka Gemini) SL Integrations Romania
Uvik SL Staff Augmentation Ukraine
WalkMe SL Logging and Analytics United States
Zendesk SL Support Ticketing System United States

 

Subcontractors Specific to Precedent Platforms:  ReviewAI (Powered by Precedent); Extract (Powered by Precedent); Automate NDA
Subcontractor/Subprocessor Platform Description of services provided Country
Adobe Precedent .pdf Converter via Adobe PDF API United States
Amazon Web Services (AWS) Precedent Cloud Provider Customer can choose hosting location: United States or Germany (with back-ups in Ireland)
DataDog Precedent Logging and Analytics United States
Google Analytics Precedent Analytics United States
Google Suites Precedent Email Provider and Productivity Tools United States
Pendo Precedent Logging and Analytics United States
Sentry.io Precedent Exception Handling / Reporting United States
Twilio (Segment) Precedent Customer Data Platform United States

 

Subcontractors Specific to AXDRAFT Platforms:  AXDRAFT; Quickdocs (Powered by AXDRAFT); Avodocs
Subcontractor/Subprocessor Platform Description of services provided Country
Cloudflare AD DNS provider United States
DocuSign AD Document signing API United States
Google Analytics AD Analytics United States
Google Cloud Platform (GCP) AD Primary Infrastructure Provider, Including Google
Workspace (Formerly GSuite)		 United States
Opendatabot AD Provides API for Access to the Ukrainian Register of Legal
Entities		 Ukraine
Twilio (SendGrid) AD Processes Phone Numbers, SMS API, Email API United States
Vanta AD Stores Metadata and Configuration Information for
Infrastructure, Gsuite, Version Control, Endpoints,
Hosts and Chat Tool. SOC 2 Compliance and Automation Tool		 United States
Zendesk AD Support Ticketing System United States