Understand Your Legal Workflow First. Then AI.

Date & Time: Wednesday, April 29 | 1PM EST

Your AI initiative isn’t failing because your team resists change. It’s failing because the workflow it sits on was never designed to scale.

Broken intake. Manual handoffs. Processes that only one person knows. These are not change management problems; they’re operational debt. And no amount of AI will collect it for you.

Jeffrey Solomon and an Onit customer will cut through the noise on what legal ops transformation actually requires. Drawing on Onit’s legal ops maturity model and hard-won lessons from teams who have done this, this session is a practical guide for leaders under real pressure to scale, show ROI, and make their investments land.

Your takeaways:

• Where process failure is masquerading as an adoption problem
• How to sequence workflow fixes before AI deployment; not after
• Why your people are the first investment, not the last consideration
• What legal ops maturity looks like at each stage, and where you are right now
• How to measure and communicate impact in language the business respects

You’re not behind because you lack ambition. You are behind because no one gave you the playbook. This session is it.

Speakers:

Jeffrey Solomon, Vice President, GTM Strategy & Alliances, Onit

Matthew Burdman, Director, Global Legal Operations, Colgate-Palmolive Company