GreenShield Canada Advances Digital Transformation and Streamlines Contracting with Onit

As an integrated health and benefits organization supporting millions of Canadians, GreenShield Canada faced increasing complexity in managing contracts across its insurance, pharmacy, and healthcare service divisions. The organization lacked a centralized contract repository and relied heavily on manual processes—leading to inefficiencies, limited visibility, and increased risk. These challenges became especially pressing as GreenShield advanced its enterprise-wide digital transformation strategy.

GreenShield partnered with Onit to implement a contract lifecycle management (CLM) solution that aligned with their vision for operational modernization. Onit delivered an intuitive, cloud-based platform designed to centralize and simplify contract workflows while supporting compliance and scalability. Key features that drove GreenShield’s decision included:

• A centralized repository for all contracts, accessible across departments.
• Automation of manual tasks, reducing administrative overhead.
• Custom permissions and secure access to sensitive documents.
• Reporting and audit tools that enhanced visibility and governance.

The platform’s ease of use and fast deployment made it a natural fit for GreenShield’s digital-first approach.