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Case Study
Wesfarmers Increases Speed and Consistency with Onit’s ReviewAI
Challenge
Wesfarmers, one of Australia’s largest and most diversified companies, faced mounting pressure to process an ever-growing volume of SaaS contracts. The legal team, led by Sheldon Renkema—General Manager of Business Development (and former General Manager, Legal Corporate)—had tested several AI-enabled solutions over four years but consistently found them lacking in real-world performance. The team needed a contract review solution that delivered on its promise: improving contract speed and consistency without disrupting existing workflows.
Solution
Wesfarmers selected ReviewAI from Onit’s AI-native platform following a trusted law firm’s recommendation. The solution stood out for its ease of implementation, intuitive design, and seamless Word integration. With ReviewAI, Wesfarmers was able to:
- Accelerate review of high-volume SaaS agreements without sacrificing accuracy.
- Standardize contract review across departments, improving consistency even among less experienced legal staff.
- Leverage a Microsoft Word plugin that keeps legal workflows familiar and efficient.
- Streamline internal contract playbooks into AI-guided review processes.
- Avoid implementation surprises with responsive support and on-time delivery from the Onit team.
Results & ROI
Since deploying ReviewAI, Wesfarmers has significantly enhanced both the speed and quality of its legal contract processes:
Achieved faster turnaround times
Achieved faster turnaround times on SaaS contracts, reducing bottlenecks and enabling quicker execution
Improved contract consistency
Improved contract consistency across legal team members, regardless of domain expertise
Boosted user adoption
Boosted user adoption with intuitive tools that integrate directly into existing workflows
Strengthened internal confidence
Strengthened internal confidence in AI-based review, driving expansion into additional contract types
Delivered a strong ROI
Delivered a strong ROI with transparent pricing and a solution that “sells itself,” according to Renkema
What’s Next
Following success with SaaS agreements, Wesfarmers plans to expand ReviewAI usage to other high-frequency agreements, including NDAs, service agreements, and consulting contracts. The focus remains on speed, consistency, and making legal review easier for every stakeholder involved.
About Wesfarmers
Wesfarmers is a leading Australian conglomerate with over 107,000 employees and a market capitalization of $66 billion. Its portfolio spans retail, industrial, and resources sectors, including well-known brands such as Bunnings, Kmart, Target Australia, and Officeworks. Wesfarmers is committed to operational excellence and innovation across its business units.
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