Join us for our upcoming webinar with Pearson, Transforming Legal Service Delivery and Enabling Self-Service. This webinar will detail how the Pearson legal department made the strategic move to a more standardized and streamlined way of delivering support to the business, in order to serve its business clients faster and more efficiently while reducing costs. The results have been the same quality of work at significantly lower cost and higher velocity.
This webinar will showcase why and how the Pearson legal department redefined itself and how it now supports and executes contract work. You will also learn about:
- The critical role of executive sponsorship and change management
- Performance management dashboards and SLAs
- Hybrid resourcing and service delivery operating model
- How Onit’s technology platform supports end-to-end process automation and web-based self-service portals
- The resulting benefits which include cost savings, efficiency, reduced risk, use of data for better decision-making and improved business customer support
The webinar will be held June 18 at 10:00 a.m. CDT.