News Type: Press Release

96% CSAT influenced by expanded product offerings, ongoing innovation, and ample customer education opportunities

HOUSTON, Feb 1, 2024 — Onit, the leading provider of legal workflow solutions, today announced its 2023 Customer Stewardship Report, detailing significant milestones that its commercial portfolio, which includes SimpleLegal for Enterprise Legal Management (ELM) and ContractWorks for Contract Lifecycle Management (CLM), has achieved over the past year. Highlights from 2023 include 103 product releases, a deeper investment in customer experience initiatives by delivering additional service options, and improved results and time savings for customers through artificial intelligence and machine learning.

“We’re excited about the progress we’ve made over the past year,” said Melanie Shafer, Senior Vice President, Customer Experience. “Our focus on the customer experience, coupled with advancements in our products and the application of artificial intelligence throughout our products, reflects our dedication to staying at the forefront of innovation and delivering on customer expectations.”

Onit’s commercial business, focused on servicing the mid-market segment, continuously invests in growing its product capabilities and services. The commercial portfolio is well known for its ease of use, scalability, and success in delivering value quickly – just 95 days to value for customers after purchase. The following are a few of the highlights from this year’s report:

1. Product Innovation – Launched 13 new products and features for its ELM and CLM products, enabling a more cohesive user experience and improved workflows. Also delivered 190 customer requests for product enhancements, and expanded the use of artificial intelligence to drive customer efficiency, like AI-assisted invoice reviews that automatically capture real-world legal billing errors without a human in the loop, to generative AI applications that create clauses and simplify legalese in contracts.
2. Customer Engagement – Expanded service offerings such as custom training options, held 129 product training sessions and 65 office hours, and hosted 32 user groups and Ask Me Anything (AMA) webinars to build cross-customer collaboration. These actions have helped expand customer knowledge of Onit’s product and service offerings, making it easier to use and gain value, leading to a 96% average customer satisfaction rating.
3. Investments & Results – Heavy investment in its products and services has made a big impact on customers:
   1. Average of 97 hours saved each month through improved efficiency with new contract management tools.
   2. Approximately 10% savings on legal spend through rigorous billing guideline enforcement and artificial intelligence.
   3. A 70% reduction in time spent on inquiries from law firms due to enhanced invoice adjustments and rejection workflow.
   4. An average of 35 hours saved annually per customer via expanded bulk action functionality.
   5. 95% improvement in time to value when setting up billing guidelines by making this feature accessible to customers directly.
   6. 92% reduction in time spent creating reports by optimizing dashboards, making data discovery much quicker.

“In 2024, Onit’s commercial customers can look forward to additional investments,” stated Mark Weidick, President, Onit Commercial Business. “Our dedication remains steadfast in creating more significant value across every phase of the matter, spend, and contract lifecycles.”

About Onit
Onit is the leading provider of legal workflow solutions for enterprise legal management (ELM) and contract lifecycle management (CLM). Onit’s comprehensive product portfolio customizes AI-driven workflows for managing matters, spend, vendors and contracts. With Onit, companies can evolve the legal department’s role as a business protector and transform it into a business driver that materially influences the enterprise by improving operational and cost efficiency while simultaneously contributing to faster revenue generation and business growth.

The Onit commercial portfolio of products includes ContractWorks, SecureDocs, SimpleLegal, and ReadySign. For more information, visit onitprostg.wpengine.com.

Onit Catalyst AI technology within the OnitX platform boosts productivity and sharpens the decision-making of corporate legal teams

Houston, TX – January 23, 2024 – Onit, the leading provider of legal workflow solutions, today announced the launch of its groundbreaking Catalyst Virtual Assistant for Legal Operations within OnitX, a workflow automation platform for sophisticated, legal-related business processes. Legal professionals can now use natural language chat to access a new, powerful level of intelligence enabled by generative AI that simplifies and automates everyday legal tasks from within their most-used productivity software — Microsoft Outlook.

“The continuous and rising demand on legal teams as the protector of the business has brought significant challenges for operational scalability. Our objective with Onit AI Contract Chat for Legal Operations was simple —leverage the strength of generative AI to make relevant information easily accessible so the best action can be taken quickly,” said Mary Fuzat, Onit Senior Vice President of Product. “With Catalyst Virtual Assistant, the power of insights from the OnitX platform is brought right to a user’s desktop in Microsoft Outlook.”

The OnitX plugin for Microsoft Outlook has been enhanced with Catalyst Virtual Assistant to serve as a “bridge” to the new generative AI capability now built into OnitX . Users can more easily collaborate with workflows that provide compliance and control over legal processes, access information stored across different OnitX applications, and minimize time spent on mundane tasks.

The Catalyst Virtual Assistant for Legal Ops empowers users to:

• Automatically populate legal service and contract requests.
• Instantly surface related matters, contracts, and legal service requests.
• Answer questions based on legal service request, matter, and contract data stored within the OnitX platform using natural language chat.
• Rapidly draft follow-up emails and review/summarize in the context of your legal matters and requests.
• Translate different languages to support your global business.

The combination of the proven OnitX platform that has hosted hundreds of workflow automation apps and Onit’s deep legal expertise, as represented by the millions of legal interactions processed annually, 3,000+ customers, and $47B of legal spend data, is unique in the legal technology landscape. As a result, OnitX provides corporate legal leaders with a distinct means to boost productivity, ensure better decisions and outcomes, and provide intuitive access to the latest technologies that are practical and enterprise-grade.

“We initially introduced the Onit AI Contract Chat last fall to serve as a digital contract paralegal that reviews and edits contracts on Legal’s behalf,” said Nick Whitehouse, Managing Director of Onit’s AI Center of Excellence. “The Onit AI Contract Chat for Legal Ops is the continuation of our strategy to build meaningful AI into workflows – automating a huge number of legal tasks and scaling knowledge across legal organizations in a controlled and impactful way. These virtual assistants demonstrate how the OnitX platform is at the forefront of this new era of AI-augmented work.”

Learn more about the Catalyst Virtual Assistant for Legal Operations between January 30 – February 1 at Legalweek New York 2024, where the company will offer live demonstrations of all its enterprise legal management, contract lifecycle management, and business process automation solutions.

About Onit
Onit is a global leader of workflow and artificial intelligence platforms and solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. With a focus on enterprise legal management, matter management, spend management, contract lifecycle management and legal holds, the company operates globally. It helps transform how Fortune 500 companies and billion-dollar corporate legal departments bridge the gap between systems of record and systems of engagement.

Onit helps customers find gains in efficiency, reduce costs, and automate transactions faster. For more information, visit onitprostg.wpengine.com.

Accomplished software executive to spearhead the next phase of growth and customer success.

Houston, TX – January 16, 2024 – Onit, Inc. announced that longtime software executive Michael Farlekas will join the company as Chief Executive Officer, effective March 1, 2024. Onit is the leading provider of legal workflow solutions for enterprise legal management, contract lifecycle management, and business process automation. Current CEO and co-founder Eric Elfman will move to the role of Vice Chairman of the Board of Directors.

Michael Farlekas

“When Onit was founded thirteen years ago, we had an ambitious goal to make legal a strategic partner to the business. Since then, we have become a recognized market leader, serving over 3,000 customers globally, providing hundreds of workflow automation applications and end-to-end solutions for Enterprise Legal Management and Contract Lifecycle Management. I’m excited to welcome an individual with Michael’s deep experience in scaling growth businesses to lead this next chapter of Onit’s journey and look forward to supporting him and the team as a member of our Board.” said Mr. Elfman.

Mr. Farlekas will lead all aspects of the company, focusing on driving customer value and accelerating the adoption of modern, legal-related business processes through automated, intelligent, and comprehensive software solutions. He brings to Onit an extensive track record of successful executive leadership, boasting over two decades of experience in sales, marketing, and leadership within the realm of enterprise software and operations.

Most recently, Mr. Farlekas led E2open to unprecedented growth over the past eight years. As CEO, he completed fourteen acquisitions to grow the customer base to more than 420,000 manufacturing, logistics, channel, and distribution partners through a network tracking over fourteen billion transactions annually. Previous executive roles include successful stints at Roadnet Technologies and RedPrairie.

“I am honored to join Onit and to have the opportunity to work with our customers and talented team,” said Mr. Farlekas. “Onit today has a market-leading global footprint and a strong passion for customer satisfaction and innovation. I am committed to building on this great foundation and leading the company towards scalable and profitable long-term growth in the industry.”

“We are delighted to welcome Michael to the Onit team,” said Mike Velcich, Partner at K1 Investment Management. “He is a proven business leader with an excellent track record of scaling businesses for the long term. We look forward to working with Michael to accelerate Onit’s momentum, fostering continued expansion and value creation for customers and stakeholders.”

About Onit
Onit, Inc. is a global leader in AI-enabled workflow automation solutions for legal, compliance, sales, IT, HR, and finance departments. Companies can transform best practices into smarter workflows, better processes, and operational efficiencies through Onit’s enterprise legal management, matter management, spend management, contract lifecycle management, and legal hold solutions. It helps transform how corporate legal departments with mid-market to Fortune 500 companies bridge the gap between systems of record and systems of engagement.

For more information, visit onit.com.

About K1
K1 is a global investment firm that builds category-leading enterprise software companies. K1 partners with strong management teams of high-growth technology businesses to help them achieve successful outcomes. With over 125 professionals, K1 and its operating affiliate, K1 Operations LLC, change industry landscapes with operationally focused growth strategies designed to rapidly scale portfolio companies. Since the inception of the firm, K1 has partnered with over 200 enterprise software companies including industry leaders such as accessiBe, Atera, Checkmarx, Complysci, ControlUp, Emburse, Employ, Granicus, HR Acuity, IronScales, Onit, RethinkFirst, Reveal-Brainspace, RFPIO, simPRO, Smarsh, Technomile, XTM International and Zapproved.

For more information, visit k1.com and follow K1 Investment Management on LinkedIn.

Legal technology leader earns honors for innovation, technology, and growth

HOUSTON – Nov 9, 2023 - Onit, Inc., the leading provider of legal workflow solutions including enterprise legal management, contract lifecycle management, and business process automation, today announced its list of significant awards and honors received throughout 2023.

“The prominent industry recognition for Onit shows our continuous commitment to our mission — helping to connect legal departments more materially to the broader enterprise with customized workflows that meet you where you work,” said Eric M. Elfman, CEO and co-founder of Onit. “It’s a testament to our team’s hard work, dedication, innovation, and technological skills.”

The 2023 list of accolades demonstrates the expansion of Onit’s customer base from mid-sized companies to large, global enterprises across a broader set of leading solutions that have resulted from both in-house product development and acquisitions.

Onit, Inc.’s top awards and honors this year include:

• LegalTech Breakthrough Award: OnitX platform awarded “Overall Contract Automation Solution of the Year”; SimpleLegal Enhanced Reporting feature awarded “Overall LegalTech Data Solution of the Year.”
• Business Intelligence Group’s Artificial Intelligence Excellence Awards: SimpleLegal’s new SimpleReview capability named a “Product Winner.”
• Business Intelligence Group’s Awards for Business: SimpleLegal’s Enhanced Reporting feature named “Product of the Year.”
• Theorem Awards: Onit recognized as the “LegalTech Company of the Year (Leader)” and for “Enterprise Legal Management (Leader).” SimpleLegal recognized as the “Best Overall Legal Operations Platform.”
• IDC MarketScape: Onit, Inc. named a “Leader” in “Worldwide Enterprise Legal Management Software 2023 Vendor Assessment.”
• Hyperion Research: OnitX CLM selected as an “Advanced Solution in Contract Lifecycle Management”
• Houston Chronicle Top 100 Houston Private Companies: Onit listed at #42.
• Houston Business Journal 2023 Fastest-Growing Houston-Area Middle Market Companies: Onit listed at #25.
• Houston Business Journal’s Largest Houston-area veteran-owned business: Onit listed at #4.
• INC Regionals Fastest-Growing Company (Southwest): Onit listed at #125.
• TrustRadius 2023 Tech Cares Award: Onit recognized for “going above and beyond to embody compassion and exceptional corporate social responsibility.”
• XLive’s 2023 Customer Hero: Awarded to Support Engineer Stephen Sanchez of SimpleLegal.

About Onit

Onit, Inc. is a global leader of AI-enabled workflow automation solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. With a focus on enterprise legal management, matter management, spend management, contract lifecycle management and legal holds, the company operates globally. It helps transform how mid-market to Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.

For more information, visit onitprostg.wpengine.com.

Additional Resources

For more company news, industry trends and best practices from corporate legal innovators, read the Onit blog and follow us on LinkedIn.

Onit Catalyst for Contracts Delivers Dynamic Contract Insight and Review with Seamless Microsoft Word Integration

HOUSTON – Nov 9, 2023 - Onit, the leading provider of legal workflow solutions, today announced Onit Catalyst for Contracts, a ground-breaking software application that intelligently transforms the contract lifecycle using Generative AI and Large Language Models (LLMs) to enhance pre-signature and post-signature contract activities. Businesses can now more rapidly review and extract contract information, confirm compliance with the most nuanced issues, and find and automatically action more issues.

“Onit Catalyst for Contracts further accelerates the digital transformation of legal-related business processes,” Onit AI Center of Excellence Managing Director Nick Whitehouse says. “Designed to empower users to interact with contracts in highly dynamic, conversational manner, Catalyst for Contracts delivers a technological edge that enhances the productivity and decision-making of over-burdened contract teams.”

The standout feature of Catalyst for Contract is a natural language chat capability. Seamlessly integrated with Microsoft Word for broad user adoption and ease of use, Catalyst contract chat uses LLM to deliver sentence-level responses and recommendations to legal issues so complex legal questions can be quickly answered in an easy-to-understand language.

“Our new contract chat feature empowers users to quickly summarize, explain, review, rewrite, and advise on contracts confidently,” Whitehouse says. “It’s like having a dedicated, digital paralegal available on-demand.”

A smart virtual assistant that understands legal language and contract creation nuances, Catalyst for Contracts helps legal professionals generate highly specific contract playbooks with ease, creating complete control over AI. Moreover, using AI provides unparalleled insights and control of existing business contracts to identify, extract, share, manage, and track contractual obligations and risks.

Onit also announced the release of four new role-based reporting templates designed to streamline Enterprise Legal Management (ELM) business processes, track performance, and maximize impact:

• Matter Suite tracks matter-related Key Performance Indicators (KPIs).
• Spend Suite provides visibility across invoices, budgets, and more.
• Vendor Suite allows users to review spend, matters, and rates through the lens of vendors and timekeepers.
• Executive Suite empowers leaders with year-over-year trends and key insights across legal matters and spend management.

To learn more about Onit Catalyst for Contracts and the new ELM reporting templates, please contact us HERE.

About Onit

Onit is a global leader of workflow and artificial intelligence platforms and solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. With a focus on enterprise legal management, matter management, spend management, contract lifecycle management and legal holds, the company operates globally. It helps transform how Fortune 500 companies and billion-dollar corporate legal departments bridge the gap between systems of record and systems of engagement.

Onit helps customers find gains in efficiency, reduce costs, and automate transactions faster. For more information, visit onitprostg.wpengine.com.

HOUSTON – August 10, 2023 – Onit, a leading provider of legal workflow solutions, including enterprise legal management (ELM), contract lifecycle management (CLM), and business process automation, has been named a Leader in the IDC MarketScape: Worldwide Enterprise Legal Management Software (Doc #US49842023, August 2023). With solutions for businesses of all sizes, Onit enables legal departments to modernize workflows, improve operational and cost efficiency, and contribute to faster revenue generation and business growth.

“Onit has one of the most complete legal technology portfolios available on the market today,” reads the IDC MarketScape Worldwide Enterprise Legal Management 2023 Vendor Assessment. “Legal departments are not one size fits all, and Onit understands that software cannot be either” (Doc #US49842023, August 2023).

The naming as a Leader in the IDC MarketScape report follows a period of market-driven innovation for Onit. Onit has continued to enhance its portfolio to include the following:

• OnitX, the next generation of Onit’s highly configurable platform for automating complex legal workflows for enterprise legal management and contract lifecycle management
• Onit Catalyst, a family of AI-enabled products purpose-built to elevate the impact of ELM and CLM solutions
• SimpleLegal, an ELM solution tailored to the mid-market to bring transparency and management across e-Billing, matters, vendors, and reporting
• ContractWorks, a modular, out-of-the-box solution to manage contracts and legal documents at specific contracting stages or across the entire contract lifecycle

“We are honored to be named a leader in enterprise legal management solutions,” commented Eric M. Elfman, CEO and co-founder of Onit. “At Onit, our mission has always been to empower legal professionals to do their best work through more intelligent and efficient workflows. We will continue to invest in innovation to deliver leading solutions that help legal departments drive material impact.”

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Onit

Onit is the leading provider of legal workflow solutions for enterprise legal management (ELM, contract lifecycle management (CLM), and business process automation. Onit’s comprehensive product portfolio customizes AI-driven workflows for managing matters, spend, vendors and contracts. With Onit, companies can evolve the legal department’s role as a business protector and transform it into a business driver that materially influences the enterprise by improving operational and cost efficiency while simultaneously contributing to faster revenue generation and business growth.

The Onit portfolio of products also includes SimpleLegal, AXDRAFT, BusyLamp and SecureDocs. Learn more at onitprostg.wpengine.com.

Agile new feature helps legal teams reduce risk, meet deadlines and manage stakeholder demands across dynamic legal workflows

HOUSTON (June 21, 2023) — Onit, the leading provider of legal workflow solutions, today announced a new task management feature in its SimpleLegal product line that provides a centralized solution for streamlining matter management processes, tracking deadlines and prioritizing matters and workloads.

Task management also integrates with e-Billing and spend management, marking a significant step in the SimpleLegal line’s delivery of a robust matter management offering for mid-market and enterprise organizations seeking to establish efficient legal operations. By integrating task management with matter management in a centralized system that tracks and manages legal spend, SimpleLegal addresses age-old issues associated with the lack of integration between existing task management systems and the department’s technology stack, including siloed data, low user adoption rates and poor return on investment (ROI).

SimpleLegal’s combined view of critical data ensures relevant stakeholders stay informed of a matter’s progress and impact on the business. In addition, task management offers insight into associated spend, assigned parties, altered priorities and changed due dates — providing the legal department with historical data that enables both operational and cost efficiency.

Increasing Efficiency and Driving Collaboration with Task Management

Attorneys and legal teams often struggle to prioritize multiple deadlines for matters, leading to missed deadlines, dissatisfied clients and potential legal issues. New findings from Onit’s 2023 Enterprise Legal Reputation (ELR) Report reveal that despite Legal’s enduring image as a trustworthy protector of the business, just two in five (41%) employees in the United States and Europe view Legal as efficient. Additionally, only one in four (27%) consider Legal a good business partner, citing concerns about responsiveness, communication and efficiency.

“SimpleLegal’s task management helps legal teams improve efficiency and productivity by making it easy to organize, assign and follow through on all demands and matter-related tasks,” said Shri Iyer, SimpleLegal’s Senior Vice President of Product and Design. “Customers appreciate that SimpleLegal’s task management feature is easy to use and acknowledge it as the most capable task management solution for in-house legal professionals they’ve seen.”

Task management is available for all SimpleLegal customers and included in new matter management product plans.

Additional Resources
To learn more about SimpleLegal’s task management, request a demo or learn more on the blog. For company news, industry trends and best practices from corporate legal innovators, read the SimpleLegal blog and follow us on LinkedIn.

About Onit
Onit is the leading provider of legal workflow solutions for enterprise legal management (ELM) and contract lifecycle management (CLM). Onit’s comprehensive product portfolio customizes AI-driven workflows for managing matters, spend, vendors and contracts. With Onit, companies can evolve the legal department’s role as a business protector and transform it into a business driver that materially influences the enterprise by improving operational and cost efficiency while simultaneously contributing to faster revenue generation and business growth.

The Onit portfolio of products includes AXDRAFT, BusyLamp, ContractWorks, SecureDocs, SimpleLegal and ReadySign. Learn more at onitprostg.wpengine.com.

Media contacts
Mike Nadeau, [email protected]

New product developments for managing matters, spend and contracts highlight company’s dedication to the transformation of the legal department into a strategic business partner

HOUSTON, May 16, 2023 — Onit, a leading provider of legal workflow solutions including enterprise legal management (ELM) and contract lifecycle management (CLM), today announced a range of new product developments that help corporate legal departments optimize their material impact and evolve into more modern and interactive business partners.

The product developments for ELM and CLM highlight Onit’s dedication to enabling more efficient and cost-effective legal workflows for customers. Since acquiring SecureDocs in December 2021, the most recent of six acquisitions in a span of three years, the company has been hyper-focused on integrating its subsidiaries and technologies to provide the most comprehensive portfolio of ELM and CLM solutions on the market. In March 2023, Onit announced several updates to its offering, including the launch of the OnitX platform and Onit Catalyst portfolio and new integrations to its spend and matter management solutions — all of which stem from the strategic acquisitions of Bodhala in August 2021, BusyLamp in September 2021 and McCarthyFinch in November 2020.

A Comprehensive Portfolio of Legal Solutions That Meet You Where You Work

With solutions designed for medium and large enterprises, Onit enables legal departments of all sizes to modernize workflows, improve operational and cost efficiency and contribute to faster revenue generation and business growth. The following features and capabilities will be demoed by request and at CLOC Global Institute 2023 in Las Vegas:

• Clause Creator AI: ContractWorks (a product of SecureDocs) launched Clause Creator AI, enabling users to easily create new clauses in full legalese and save them to a clause library for future use in a few clicks. Clause Creator AI reduces the time attorneys spend drafting clauses from scratch and helps non-legal users draft clauses that require less effort to review.
• Task Management: SimpleLegal’s Task Management bolsters the company’s matter management solution by enabling legal teams to monitor a matter’s tasks through the various stages of its lifecycle. With all matter-related affairs in a single location, Task Management makes it easy for users to meet deadlines, ensure appropriate coverage, share progress and evaluate success. Task Management will be available later in 2023.
• Interactive Analytics: The OnitX platform now provides Matter Suite Best Practice Value Dashboard with interactive analytics that produce action-oriented summaries about legal matters and spending over time. The customizable dashboard also provides broader insights by integrating with other data sources, like HR or ERP data. More dashboards will be introduced later in 2023.
• Enhanced Reporting: SimpleLegal’s (acquired by Onit in May 2019) Enhanced Reporting, the fastest-adopted feature in SimpleLegal’s history, strengthened its offering with new datasets for invoice-level spend and reports for timekeepers rate requests and predicted versus actual spend. Enhanced Reporting’s data visualizations and report customization capabilities make it easy for legal teams to make more informed, data-driven decisions and gain a deeper understanding of their legal spend, matters and outside counsel performance.

Legal’s Path Forward: A Strategic Partner and Material Business Driver

Amid a challenging economic climate, the legal department can evolve beyond business protector and into the role of strategic partner and material business driver by becoming more modern and efficient. Data from the 2023 Enterprise Legal Reputation (ELR) Report reveals the quality of interactions between Legal and its internal clients has noticeably decreased year over year across every enterprise function — and that legal professionals are acutely aware that concerns around their responsiveness, communication and efficiency are impacting their working relationships.

However, there are roadblocks hindering Legal’s ability to be a faster, smarter and more modern partner. Nearly four in 10 (37%) legal respondents believe a lack of budget for modern solutions is holding them back from providing positive experiences for internal clients, while a similar percentage (36%) cites a lack of technology solutions.

“Our mission at Onit has never wavered — it’s always been our goal to provide enterprises with technology that automates business-critical legal workflows and helps transform corporate legal departments into business-driving strategic partners,” said Eric Elfman, Onit’s CEO. “By building the most comprehensive and sophisticated solutions for ELM and CLM, we are empowering legal professionals to positively impact materiality, increase efficiency and better collaborate with their internal clients.”

Learn more about Onit’s portfolio of ELM and CLM solutions at CLOC Global Institute 2023 on May 15 – 18, where the company is a proud diamond sponsor.

• Jean Yang, Vice President of Onit’s AI Center of Excellence, will moderate a panel titled Exploring the Implications of Generative AI and ChatGPT on May 17 at 10:30 am PDT.
• Visit us at Booth #207 to learn more about these product updates, book a demo or arrange to meet the team at CLOC.

Additional Resources

​For more company news, industry trends and best practices from corporate legal innovators, read the Onit blog and follow us on LinkedIn.

About Onit
Onit is the leading provider of legal workflow solutions for enterprise legal management (ELM) and contract lifecycle management (CLM). Onit’s comprehensive product portfolio customizes AI-driven workflows for managing matters, spend, vendors and contracts. With Onit, companies can evolve the legal department’s role as a business protector and transform it into a business driver that materially influences the enterprise by improving operational and cost efficiency while simultaneously contributing to faster revenue generation and business growth.

The Onit portfolio of products also includes SimpleLegal, AXDRAFT, BusyLamp and SecureDocs. Learn more at onitprostg.wpengine.com.

Media contacts
Mike Nadeau, [email protected]

The 2023 Enterprise Legal Reputation (ELR) Report uncovers opportunities for legal departments to maximize their material effect on the business through better collaboration, increased efficiency and smarter technology

HOUSTON, May 10, 2023 — Onit, a leading provider of legal workflow solutions including enterprise legal management and contract lifecycle management, today released the concluding chapters of its 2023 Enterprise Legal Reputation (ELR) Report. The ELR Report is an annual multinational study spotlighting year-over-year changes in the brand image of corporate legal departments through the eyes of their internal clients, the way legal professionals perceive their interactions with other departments, and the material impact Legal can have on its businesses — from revenue generation and operational efficiency to innovation and corporate culture.

In November 2022, Onit commissioned Provoke Insights, a New York City-based market research firm, to conduct a study of 4,000 non-legal enterprise employees and 500 corporate legal professionals in the United States, United Kingdom, France and Germany. The study helps corporate legal teams and executive teams explore ways to improve working relationships, accelerate legal workflows and transform the function’s material role in large enterprises.

While the first chapter of the ELR Report reveals the quality of interactions between Legal and its internal clients noticeably decreasing year over year across every enterprise function — particularly with public-facing, revenue-impacting departments like Sales and Marketing — the latest installment of the report finds that legal professionals are acutely aware that concerns around their responsiveness, communication and efficiency are impacting the quality of their working relationships.

As current macroeconomic distress exacerbates the pressure on all employees to show value by improving operational efficiency amid cost-cutting measures, the need for faster execution and better collaboration with Legal is evident — more than nine in 10 (91%) legal respondents acknowledge that other departments bypass their team because of slow processes or perceived non-responsiveness, even if it means circumventing company policy. This evasion has adverse repercussions. Legal’s enduring image is a trustworthy protector of the business, but ensuring compliance, managing risk, and avoiding liability issues is hampered when employees knowingly bypass legal policies.

The Cost of Modernization: Addressing Legal’s Barriers to Efficiency

More than half (61%) of legal respondents believe their internal clients see them as inefficient because of a lack of communication (51%), too many processes (46%) or poor collaboration (31%). Modernizing operations can combat the perception of inefficiency by enabling faster execution and better collaboration, undoubtedly increasing Legal’s opportunity to positively impact enterprise materiality.

Despite Legal’s desire to evolve into a faster, smarter and more modern partner, the study finds there are roadblocks preventing forward movement. Nearly four in 10 (37%) legal respondents believe a lack of budget for modern solutions is holding them back from providing positive experiences for internal clients, while a similar percentage (36%) cites a lack of technology solutions. Moreover, one in three (34%) believe leadership does not value efficient workflows.

However, when it comes to critical yet time-consuming processes like contract management — where only 22% of legal respondents say contracts are managed efficiently — modernizing workflows can directly address issues related to speed and collaboration. The report found that four in five (83%) companies handle up to 2,000 contracts annually and invest an average of 4.5 hours a day working on contracts, with one in five (21%) legal respondents admitting to spending six to eight hours on contract-related matters every day.

Time to Shine: Legal’s Positive Impact on Revenue Growth and Operational Efficiency

The ELR Report reveals Legal’s opportunity to directly contribute to business growth — six in 10 (60%) legal respondents believe they help Sales effectively negotiate deals and generate revenue. Yet, nearly half (49%) also believe lengthy contract cycles negatively impact deal closure and delay revenue generation (49%). Legal can improve efficiency and influence growth by embracing technology solutions for managing legal operations. Automating tedious parts of the contract negotiation process can expedite the time it takes to execute sales contracts — a welcome change given more than eight in 10 (84%) legal respondents say it takes over a month to execute sales contracts and one in four (26%) admit it can take upward of three months. Inefficiency within the contract management process may also have a negative impact on vendor procurement (43%) and M&A and partnerships (29%).

“The need for every legal department to execute faster and communicate better is clear,” said Stasha Jain, General Counsel of Onit. “The current challenging macroeconomic climate has caused each department to emphasize cost containment, but it’s up to us as legal practitioners to evolve beyond enterprise guardians. Triangulating people, process, and technologies — which includes testing new developments in AI — is fundamental to Legal’s transformation into a more collaborative partner and material business driver.”

Read the ELR Report to learn about the opportunities for Legal to evolve its image from a traditional transactional back-office function to a material driver that impacts business growth, faster revenue generation and operational efficiency.

About Onit
Onit is the leading provider of legal workflow solutions for enterprise legal management (ELM) and contract lifecycle management (CLM). Onit’s comprehensive product portfolio customizes AI-driven workflows for managing matters, spend, vendors and contracts. With Onit, companies can evolve the legal department’s role as a business protector and transform it into a business driver that materially influences the enterprise by improving operational and cost efficiency while simultaneously contributing to faster revenue generation and business growth.

The Onit portfolio of products also includes SimpleLegal, AXDRAFT, BusyLamp and SecureDocs. Learn more at onitprostg.wpengine.com.

Media contacts
Mike Nadeau, [email protected]

The OnitX platform tightly integrates with the AI-enabled products of Onit Catalyst to provide business-critical ELM and CLM workflows that empower corporate legal teams to make better decisions faster

HOUSTON (March 20, 2022) — Onit, the leading provider of legal workflow solutions, including enterprise legal management (ELM) and contract lifecycle management (CLM), today announced OnitX, the next generation of its configurable platform for automating complex legal workflows, and Onit Catalyst, a family of AI-enabled products purpose-built to transform ELM and CLM.

OnitX evolves and expands capabilities from the company’s original Apptitude platform, optimizing customer workflows across their legal operations spectrum — from managing spend and matters to contract lifecycles and risk. Onit Catalyst provides legal teams with insights at the point of need, enabling them to swiftly make better data-driven legal and contracting decisions and proactively manage their law firm business relationships.

The release and integration of OnitX and Onit Catalyst are purposefully timed. As enterprises operate in uncertain economic times, both help corporate legal departments optimize their operations by addressing three rising challenges: increasing volume and complexity of matters, unclear ROI and changing dynamics between Legal and internal clients.

According to HBR Consulting, in-house legal teams anticipate an 84% increase in demand in the coming year. In addition, new data from Onit’s 2023 Enterprise Legal Reputation (ELR) Report reveals a decline in the quality of interactions that Legal has with various departments, particularly with revenue-impacting functions. A year-over-year comparison shows a 30% and 27% drop in the quality of Legal’s interactions with Sales and Marketing, respectively.

OnitX and Onit Catalyst support customers to improve internal client experience, optimize spend and increase the efficiency of legal operations at a time when executive teams are searching for new ways to drive growth and EBITDA.

New Integrations and Product Developments Increase Value for ELM and CLM Customers

OnitX gives large, global enterprises flexibility in running its legal operations with a business-critical platform that is configurable, automated, smart and extensible. The OnitX platform seamlessly integrates with Onit Catalyst, a family of AI-enabled products from several recent strategic acquisitions — including Onit’s Precedent and Bodhala — to form ELM and CLM solutions that provide insights at the point of decision.

Several key product developments for the OnitX platform and Onit Catalyst will be demonstrated at Legalweek New York 2023:

• Benchmarking for smarter spend management: OnitX Spend Management’s integration with Onit Catalystenables legal operations teams to make better timekeeper rate approval decisions faster by using external benchmarks versus conducting a time-consuming and expensive separate analysis.
• A complete European ELM solution: OnitX Matter Management’s integration with Onit BusyLamp provides European corporate legal departments with flexible and configurable means to manage legal matter workflows, including outside counsel spend using BusyLamp capabilities designed to address specific European currency, regulatory and tax requirements.
• Smarter contract lifecycle management: Onit Catalyst ReviewAI and Catalyst Contract Extraction help streamline the contract lifecycle pre- and post-signature processes by using AI to review contracts and extract essential data — such as key terms and obligations, dates and other relevant information — to quickly identify contract risks and opportunities.
• Seamless litigation compliance: OnitX Legal Holds Management streamlines litigation compliance management and reduces the risks associated with pending litigation.
• Visual forms builder: Build custom applications powered by the OnitX workflow engine to address simple legal-related requests like invention disclosures, trademark or logo usage and data breach incident reporting.
• Application and data integrations: OnitX leverages scalable technology from Workato, an industry-leading iPaaS technology provider, to integrate with applications such as Salesforce, SAP Ariba and Microsoft 365 so users can work in their preferred tools while data flows into other critical business systems that support revenue and operating expense management.

“Onit’s mission is to elevate Legal’s stature within the enterprise by automating business-critical workflows that drive material impact,” said Scott Wallingford, President of Onit’s Enterprise Business. “With the next generation of our platform in OnitX and key product updates from Onit Catalyst, customers can optimize legal workflows across their entire enterprise — from ELM functions like matter and spend management to CLM functions like contract management and review. Macroeconomic pressure influences enterprise functions to show value in new and visible ways, and we’re partnering with our customers to do just that. Legal’s moment of impact is now.”

Learn more about OnitX on March 20 – 23 at Legalweek New York 2023, where the company is offering live demonstrations of all its ELM and CLM solutions.

Additional Resources
Learn more about Onit’s recent integrations here. For more company news, industry trends and best practices from corporate legal innovators, read the Onit blog and follow us on LinkedIn.

About Onit
Onit is the leading provider of legal workflow solutions for enterprise legal management (ELM) and contract lifecycle management (CLM). Onit’s comprehensive product portfolio customizes AI-driven workflows for managing matters, spend, vendors and contracts. With Onit, companies can evolve the legal department’s role as a business protector and transform it into a business driver that materially influences the enterprise by improving operational and cost efficiency while contributing to faster revenue generation and business growth. The Onit portfolio of products includes SimpleLegal, AXDRAFT, Bodhala, BusyLamp and SecureDocs. Learn more at onitprostg.wpengine.com.