Tag: legal ops

Generative AI for Legal Teams: How Small Departments Close the Capability Gap

Generative AI for legal teams

Legal departments are stretched thin. Budgets are tighter, workloads are heavier, and expectations keep climbing. For lean legal teams operating with limited headcount, the pressure to do more with less isn’t just a challenge… it’s the daily reality.

But Generative AI for legal teams is changing that equation. Not by replacing lawyers, but by removing the friction that keeps small departments stuck in reactive mode. It’s giving lean legal operations the ability to work with the speed and sophistication of much larger organizations, without the overhead.

The unique pressure on lean legal teams

Small legal teams face a particular set of challenges. Every hour spent on administrative work is an hour not spent on strategic advice. Each and every invoice that requires manual review is time stolen from supporting a critical business initiative. And every contract that sits in a queue waiting for review becomes a bottleneck that slows down revenue.

When you’re operating with 3 people instead of 30, inefficiency compounds quickly. There’s no bench depth to absorb sudden spikes in work. There’s no specialist to hand off routine tasks. The same person reviewing vendor contracts might also be managing litigation holds, negotiating with outside counsel and fielding questions from the business.

This reality makes automation essential, not optional. But traditional legal tech often requires significant configuration, training and maintenance — resources that lean teams simply don’t have.

resources for legal ops adopting generative ai

Where Generative AI for legal teams creates immediate value

Generative AI for legal teams works differently. It doesn’t require extensive rules engines or months of implementation. It understands context, adapts to your specific needs and starts delivering value quickly.

Contract review becomes exponentially faster. Research from Onit’s AI Center of Excellence found that Large Language Models can review contracts 70 to 270 times faster than human reviewers. A junior lawyer might spend nearly an hour reviewing a single contract. An LLM can complete the same task in minutes — sometimes under a minute — while maintaining accuracy that rivals professional reviewers.

For a lean legal team drowning in NDAs or vendor agreements, this isn’t just a productivity gain. It’s the difference between being a bottleneck and being an enabler.

Invoice review shifts from manual grind to exception handling. Manual invoice review is one of the most time-consuming tasks in legal operations. Line-by-line audits drain hours and often miss subtle billing violations. Generative AI for legal teams can interpret billing guidelines in plain language, flag issues automatically and generate clear explanations for any rejections.

What can lean legal teams do to get out of the manual grind?

Instead of reviewing every invoice manually, legal teams can focus on genuine exceptions while AI handles routine compliance checks. This frees up capacity for higher-value work like vendor negotiations or budget forecasting.

Document generation happens in seconds, not hours. Drafting routine legal documents (like status updates, matter summaries, internal memos) consumes valuable time. Generative AI can auto-populate templates with relevant details, maintain consistency across outputs and produce polished documents that would otherwise require significant manual effort.

This capability matters most when legal teams are already maxed out. Instead of choosing between speed and quality, Generative AI for legal teams delivers both.

Legal research becomes targeted and efficient. Traditional legal research can consume hours of attorney time. Generative AI analyzes vast amounts of legal data quickly, summarizes relevant cases and statutes and surfaces insights that inform strategic decisions. It doesn’t replace the judgment required to apply those insights, but it dramatically reduces the time spent finding them.

legal insights and legal reporting for legal teams adopting ai

Making Generative AI for legal teams work without adding complexity

Lean legal teams can’t afford technology that creates more work. The value of Generative AI for legal teams lies partly in its accessibility. Modern AI tools integrate into existing workflows without requiring dedicated IT resources or extensive training programs.

Cloud-based platforms offer intuitive interfaces that legal professionals can use immediately. Built-in templates and guided prompts make it easy to get consistent results without deep technical knowledge. And because these systems learn from usage patterns, they become more effective over time without constant manual tuning.

The key is choosing solutions designed specifically for legal work. Generic AI tools might offer impressive capabilities, but they lack the context and precision that legal departments require. Purpose-built legal AI understands billing guidelines, contract structures and legal terminology. It’s trained on relevant data and optimized for the tasks legal teams actually perform.

Beyond efficiency: Strategic impact for legal teams

The real transformation isn’t just about working faster. It’s about fundamentally changing what lean legal teams can accomplish.

Visibility improves without additional reporting effort. When Generative AI for legal teams handles routine data capture and analysis, legal leaders gain real-time insight into spend patterns, matter status and vendor performance. They can spot issues before they escalate and make informed decisions without waiting for quarterly reports.

Compliance becomes proactive instead of reactive. Automated risk assessments, regulatory monitoring and policy enforcement help small teams stay ahead of compliance requirements. Instead of responding to violations after they occur, lean legal departments can identify potential risks early and address them systematically.

Capacity scales without headcount. Perhaps most significantly, Generative AI for legal teams allows lean departments to absorb workload increases that would otherwise require additional hiring. When AI handles contract reviews, invoice audits and document drafting, the same 3-person team can support significantly more business activity.

This doesn’t mean AI eliminates the need for talented legal professionals. It means those professionals can focus on work that actually requires human judgment, creativity and strategic thinking.

strategic generative ai for legal

What AI adoption actually looks like for legal teams

Implementing Generative AI for legal teams doesn’t require a complete overhaul of existing systems. Smart legal teams start with high-impact, high-volume use cases where AI can deliver immediate results.

Contract review is often the first application because the ROI is measurable and immediate. Teams can track how many contracts move through the system faster, how much time attorneys save and how consistently standards are applied.

Invoice review follows naturally because it’s another high-volume, rules-based process that AI handles well. The time savings translate directly to cost control and improved vendor relationships.

From there, teams expand into document generation, legal research and compliance monitoring as they build confidence in the technology and identify additional opportunities for automation.

The critical factor is maintaining human oversight. Generative AI for legal teams augments legal work; it doesn’t replace the judgment required to evaluate risk, negotiate terms or advise business leaders. The most effective implementations keep lawyers in control while removing the busywork that prevents them from adding real value.

The competitive advantage for legal teams that move early

Legal departments that adopt AI now gain advantages that compound over time. They build workflows that scale effortlessly. They establish data practices that enable continuous improvement. And they develop the organizational muscle to integrate new capabilities as AI technology continues advancing.

Teams that delay face a different trajectory. Manual processes become more entrenched. The gap between what’s possible and what’s actually happening grows wider. And the competitive disadvantage becomes harder to overcome.

For lean legal teams specifically, the stakes are higher. Operating without modern tools means working harder just to stay in place. Every hour spent on manual invoice review or routine contract drafting is an hour not spent supporting strategic business objectives.

Generative AI for legal teams offers a different path forward. One where small teams punch above their weight, deliver exceptional service and demonstrate measurable business value — all without burning out their best people or compromising on quality.

The question isn’t whether lean legal teams should adopt Generative AI for legal teams. It’s whether they can afford not to.

It’s time to make your next move with Generative AI

Ready to adopt AI for your legal team but not sure where to start? Check out our AI Buyer’s Guide to help guide you on questions and answers you should be considering.

Already know you’re lagging behind the rest of the legal world and ready to adopt AI … like yesterday? We’ve got a team of experts to help you get started seamlessly. Reach out to us today to start your AI journey.

The Future of Legal Operations: 5 AI Skills Every Leader Needs

Future of Legal Operations 5 AI Skills Leaders Need

The future of legal operations refers to the shift from traditional process and spend management toward a strategic, AI-first model where legal departments drive business value. This future is already unfolding. Artificial intelligence is no longer limited to pilots or side projects. It is embedded in workflows, analyzing contracts, managing spend, and even completing tasks independently.

For legal ops leaders, this means technical knowledge is not enough on its own. To succeed in the future of legal operations, leaders need a new skill set that blends AI fluency, adaptability, and strategic leadership.

The future of legal ops requires leaders to develop new skills beyond technical expertise. The most important include AI fluency, strategic decision-making, adaptability, collaboration, and leadership. The AI Buyer’s Guide helps legal ops teams assess readiness and build a roadmap for success.

Why does the future of legal operations require new skills?

The future of legal operations requires new skills because the role of legal departments is evolving. Tasks that once depended entirely on humans — like reviewing contracts or processing invoices — are now supported or completed by AI. As a result, leaders must focus less on manual execution and more on orchestration: deciding which tasks belong with humans, which belong with AI, and how the two can work together.

This shift means the most valuable legal operations skills are no longer limited to compliance oversight or matter management. Leaders must now prioritize continuous learning, collaboration across functions, and the ability to guide teams through technological change.

Future of Legal Operations - Image of AI and Humans together

What AI skills are essential for the future of legal operations?

The essential skills for the future of legal operations combine technical fluency with leadership and adaptability. The five most important AI skills for legal ops leaders are:

  1. AI fluency and prompting – understanding how AI systems work and how to interact with them effectively.
  2. Strategic decision-making with AI insights – interpreting Generative AI outputs within business context.
  3. Adaptability in hybrid human and AI teams – evolving roles and responsibilities as automation grows.
  4. Collaboration across AI-augmented workflows – aligning legal with other enterprise systems.
  5. Leadership for the AI era – coaching, hiring, and inspiring teams through change.

Each of these skills ensures that legal departments can use AI not just to reduce costs but to elevate their role as a trusted business partner.

1. AI fluency and prompting

AI fluency means knowing how to use AI responsibly, effectively, and efficiently. Prompting is a core part of this skill. The way a request is phrased can determine whether an AI tool produces a generic output or a tailored, actionable insight. Legal ops leaders need to model this fluency for their teams and provide frameworks that help staff improve. With the right AI prompting skills, legal departments can move beyond surface-level outputs to gain meaningful guidance that supports strategy.

2. Strategic decision-making with AI insights

AI tools can process thousands of contracts, invoices, or data points in seconds. But they cannot replace human judgment. The future of legal operations depends on leaders who can take AI-driven insights and apply them in the right business context. For example, when AI highlights risk in a contract, a skilled leader knows how to weigh that risk against revenue timelines, supplier relationships, or market pressures. This balance of data-driven insights and human judgment is where legal ops adds its greatest value.

3. Adaptability in hybrid human and AI teams

As AI takes on more tasks, legal departments will increasingly become hybrid teams — with humans and AI agents working side by side. Adaptability is the skill that allows leaders to evolve roles, reallocate responsibilities, and help people focus on higher-value work. Legal ops leaders must prepare their teams for constant evolution, ensuring they are comfortable shifting into new responsibilities as AI expands. Adaptability is no longer a soft skill; it is a critical capability for operational success.

4. Collaboration across AI-augmented workflows

Collaboration has always been central to legal operations, but in the age of AI it extends beyond people. Legal must now coordinate with AI systems that integrate into finance, procurement, and compliance functions. Strong collaboration skills ensure that legal data and workflows align with enterprise systems rather than existing in silos. Leaders who foster cross-functional trust and transparency will position their departments as true business partners in the future of legal operations.

Future of Legal Operations - Collaboration with AI for better workflows

5. Leadership for the AI era

The most important skill for the future of legal operations is leadership itself. AI adoption requires guiding teams through uncertainty, setting a clear vision, and rethinking how to hire and coach talent. Instead of recruiting only for technical expertise, leaders must now prioritize curiosity, adaptability, and a growth mindset. Coaching teams means not just teaching them how to use tools, but helping them challenge assumptions, question outputs, and continuously learn. Leaders who embrace this approach will build legal departments that thrive in any environment.

How can legal ops leaders prepare today?

To prepare for the future of legal operations, leaders need both awareness of critical skills and the right frameworks to assess their technology and team readiness. This is where practical guidance makes the difference. Onit’s AI Buyer’s Guide offers a clear framework for evaluating whether your current solutions and processes are ready to support AI-driven legal operations. It helps you identify gaps, prioritize investment areas, and build a roadmap that positions your team to succeed in the years ahead.

Leading the future of legal operations

The future of legal operations will not be defined by technology alone. It will be shaped by the leaders who know how to combine AI tools with human skills. Legal ops leaders who build fluency in AI, make strategic decisions with confidence, adapt to hybrid teams, collaborate across the enterprise, and lead through change will set their departments apart. These are not skills for tomorrow. They are the capabilities legal teams must begin strengthening today.

The future of legal operations belongs to leaders who act now.

Download the AI Buyer’s Guide to start evaluating your current environment and take the first step toward building the skills and systems that matter most.

Want to ensure your legal team is prepared for the future of AI? Check out our webinar, Leadership in the Age of AI: Prepare Your Legal Team for the Future.

Modern Legal Operations Starts with Smarter Tools, Not More People 

Modern legal operations doesn’t need more complexity. It needs a reset.

Legal teams everywhere are feeling the pressure: do more with less, move faster without compromising accuracy, and be strategic while staying compliant. Sounds like a tall order, doesn’t it? That’s where modern legal operations come in.  

Today’s legal departments are trading bloated systems and manual processes for purpose-built platforms which offer data-backed insights and integrated workflows. With the right legal ops tools in place, legal teams of all sizes can move from reactive to proactive, from being viewed as bottlenecks to becoming true business drivers. 

What Are Legal Ops Tools, and How Do They Support Modern Legal Operations? 

At their core, legal ops tools are the systems, software, and strategies that enable in-house legal teams to become high-performing business units. Think of them as the infrastructure of modern legal operations. These are the tools that provide visibility, consistency, and control across legal workstreams. 

Whether it’s managing outside counsel, wrangling contracts, automating invoice approvals, or pulling performance analytics for the GC’s board presentation, these tools are doing the quiet heavy lifting so legal professionals can focus on lawyering, not logistics. 

And here’s the kicker: you don’t need to be a Fortune 100 to get started. Legal operations is no longer a luxury. It’s a necessity, and modern legal operations help make that shift possible.

Top 5 Legal Ops Tools That You Can’t Live Without 

Not all tools are created equal. If you’re building out your legal ops tech stack as part of a modern legal operations strategy, start with these five. 

1. e-Billing & Spend Management 

Think of this as your financial GPS. Tools like Onit’s ELM e-billing help legal teams track every dollar spent, analyze outside counsel performance, and surface opportunities to switch from hourly billing to AFAs. It’s also a great way to build trust with finance by giving them exactly what they want: predictability. 

2. Matter Management 

No more mystery around who’s doing what, where, and by when. A matter management platform organizes caseloads, deadlines, documents, and stakeholders in one centralized space. Bonus points if it integrates with your other tools. Nobody needs another silo. 

3. Contract Lifecycle Management (CLM) 

From NDAs to MSAs to “we-needed-this-yesterday” custom deals, CLM tools accelerate contract review cycles, reduce risk, and bring visibility into every stage of the contract journey. 

4. Legal Service Requests & Intake 

Tired of email chaos and surprise fire drills? Legal intake tools are your “legal front door” and help standardize the way the business requests help, routes tasks, and automates common responses. Translation: fewer interruptions, more strategy. 

5. Analytics & Dashboards 

Legal teams are no longer the department of “no.” They’re strategic partners at the table. That means showing up with data. Modern legal operations depend on tools that deliver insights into spend, efficiency, and performance so you can speak the same language as your CFO. 

“We Have No Idea Where Our Legal Budget Is Going” 

That’s not just a stressful statement. It’s a red flag waving over your entire department. When legal spend is opaque and unpredictable, it creates ripple effects across the business. Finance loses confidence. Leadership starts asking hard questions. Legal’s seat at the strategy table starts to wobble. If you’ve ever found yourself scrambling to explain quarterly spikes or retroactively justifying outside counsel costs, it’s time to stop duct-taping your processes and start upgrading your foundation. 

This is where legal ops tools come in. The right tech stack doesn’t just help you track spend. It gives you the foresight to manage it. By consolidating billing data, enforcing guidelines, and surfacing actionable insights, modern tools replace guesswork with clarity. And in today’s fast-paced business environment, clarity is your most valuable currency. 

Chaos Isn’t a Strategy (But It’s Often the Default) 

You shouldn’t need a crystal ball to figure out where a contract is in the approval cycle or whether that vendor invoice was reviewed. But if your team is constantly chasing status updates across inboxes or relying on tribal knowledge to move matters forward, you’re not alone. You’re just stuck managing legal operations the way it used to be done. 

Legal ops tools solve this by creating structure around workflows. They help standardize intake, route requests based on urgency or risk, and give legal leadership the kind of performance metrics that other departments have had for years. No more managing legal like it’s 1999. No more spreadsheet heroics. Just a streamlined, connected way to run legal like a business unit… because that’s what it is. 

So if legal still feels like the team that slows things down instead of driving things forward, it’s not a people problem. It’s a tooling problem. And that’s fixable. 

Rethinking Legal Operations for a Modern Era 

Too often, legal operations has been synonymous with clunky systems and slow adoption. But today’s approach is different. It’s modular, agile, and built for the way legal actually works. Legal ops leaders aren’t looking for another layer of process. They’re looking for clarity, control, and cross-functional momentum. 

This evolution is particularly visible in how teams approach enterprise legal management. Not as a static system, but as a dynamic strategy. When powered by the right legal ops tools, modern legal operations become more than just a support function. They become a strategic engine that helps legal collaborate better with finance, support faster deal cycles with sales, and forecast resource needs before a crisis hits. 

This isn’t just a digital transformation for the sake of “change.” It’s legal, evolved and positioned to lead. 

Future-Proofing Legal: AI, Automation, and the Tools Ahead 

Legal ops tools aren’t static. As AI, NLP, and machine learning evolve, they’re rapidly being baked into legal operations platforms, making it easier to: 

  • Auto-classify incoming legal requests 
  • Flag risky contract language 
  • Review invoices for compliance 
  • Predict matter outcomes based on historical data 

In other words, your legal tech stack isn’t just about catching up. It’s about staying ahead. 

table with legal operations papers scattered on it

AI is already transforming the way legal work gets done. From invoice review to matter triage to contract risk scoring, legal ops teams are finding ways to scale their impact without scaling their headcount. And the best part? These tools are becoming easier to implement and easier to justify, especially when they show measurable ROI. 

For many teams, this next wave of modern legal operations is finally closing the gap between day-to-day legal work and enterprise legal management goals that once felt out of reach. 

What’s Your Move? 

The legal industry is transforming, and modern legal operations are the engine behind that evolution. Whether you’re a solo legal ops pro or part of a global team, investing in the right tools today will pay dividends tomorrow. Because at the end of the day, the best legal departments don’t just respond to change. They drive it. 

If you’re ready to take the next step, we’ve got two resources to help you get started. 

Step 1: Download our Legal Ops 101 One-Pager: A quick-hit guide to what legal ops is and why it matters. Perfect for busy GCs and legal ops leads needing a fast gut check. 

Step 2: Dive deeper with our Legal Operations 101 Whitepaper. This is a comprehensive, strategic blueprint for building and scaling a high-impact legal ops function. From hiring to tooling to cross-functional collaboration, it’s everything you need to chart the right course. 

Step 3: Already know what you need? Let’s talk. We’d love to hear what you’re solving for.