Enterprise-grade support for evolving legal operations

Enhanced and Premium Support help global teams sustain progress, accelerate improvements, and scale Onit with control.

Legal departments operating at scale need more than ticket resolution. They need a support model purpose-built for complexity, governance, and growth.

These service tiers offer the capacity, responsiveness, and strategic alignment required to evolve enterprise workflows without disruption

• Structured support model aligned to your internal pace of change
• Expert partnership for enhancements, integrations, and roadmap execution
• Faster response and prioritized issue handling for critical operations
• Built-in governance to guide progress and support transformation
• Ideal for organizations treating Onit as core infrastructure, not a point solution