Case Study
As Instacart’s business rapidly expanded across North America, its in-house legal department faced growing demands. Managing legal spend and reporting through manual processes became increasingly inefficient and lacked the visibility needed to support strategic decision-making. The team required a scalable solution to optimize spend management, improve collaboration, and generate actionable insights for executive reporting.
Instacart turned to SimpleLegal – part of the Onit portfolio, for an intuitive legal operations platform to modernize its approach. With SimpleLegal, Instacart:
By adopting SimpleLegal, Instacart’s legal team realized immediate and measurable benefits:
10% reduction in legal spend, improving cost control across outside counsel engagements.
Faster reporting cycles, allowing the legal team to deliver insights to the C-suite without time-consuming manual work.
Stronger billing accuracy, resulting in fewer disputes and increased trust in legal department financials.
Instacart is the North American leader in online grocery delivery. Instacart shoppers offer same-day delivery and pickup services to bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada. Instacart has partnered with more than 500 beloved national, regional and local retailers, including unique brand names, to deliver from nearly 40,000 stores across more than 5,500 cities in North America.
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