City of Pasadena Streamlines Legal Operations and Prioritizes Sustainability with Onit

The Office of the City Attorney/Prosecutor for the City of Pasadena is responsible for managing all civil and criminal legal matters for the city, including advising the city council, various municipal departments, and entities such as the Rose Bowl Operating Company and the Pasadena Convention Center. With three busy divisions (civil, prosecution, claims and insurance), the Office needed a robust solution to manage the volume and complexity of its legal work.

In 2005, the city’s IT department notified the Office that its existing case and document management system would be retired. This prompted the city to issue an RFP for a comprehensive legal case management solution that could support day-to-day operations, enable secure and efficient data migration, and deliver long-term scalability.

After a thorough evaluation process, benchmarking competitors, the City of Pasadena selected Legal Files, part of the Onit ecosystem, for its flexibility, Microsoft Office integration, and strong track record in the public sector. Legal Files Software, partnered with the city to ensure a smooth transition, providing project management, data conversion, staff training, and software implementation services.

Onit’s Legal Files now supports the Office’s full range of legal functions with:

• Centralized case, document, and calendar management across all divisions.
• Seamless Microsoft Outlook integration for managing high email volumes.
• Group calendaring and task delegation features to boost coordination and productivity.
• Drag-and-drop functionality for efficient e-filing and document management.
• Customizable workflows and to-do tracking to manage caseloads effectively.