As the COVID-19 pandemic has changed the world around us, companies around the globe are facing the same problems: how to understand and adapt to the new circumstances coming our way, and how to anticipate what’s coming. This global crisis is challenging us all to develop survival skills, and forcing creativity to regain normalcy in a world turned upside down.
Our new Onit Business Continuity Apps are being built and deployed with three key principles:
- Free. The Apps are provided and deployed with standard configuration free of charge, with no subscription fees.
- Simple. The Apps are designed to be easy to set up and use across your enterprise, so companies can begin using them as quickly as possible.
- Standard. The Apps contain workflows built to apply across a broad variety of use cases. They are intended to be used out of the box without further configuration or customization.
These Apps fall into four critical areas: managing a remote workforce, overseeing business changes, mitigating company risk and managing financial impacts. Below is a description of some of these new workflows. Learn more about these Apps.
- The Return-to-Work Risk Assessment App is designed for companies that are looking to re-open their offices that have been closed as a result of the crisis. This App surveys employees regarding risk factors for COVID-19 transmission and allows human resources and management to determine return-to-work dates and protocol.
- The Contract Compliance Issue Tracking App provides a mechanism for companies to log and manage issues reported by (inbound) or reported to (outbound) external parties that impact the ability to deliver on a contract. This includes, but is not limited to, force majeure claims.
- The Work Delegation App is for employees having to unexpectedly leave work due to illness, lack of childcare, or other personal issues related to COVID-19. This App collects information about open activities and deliverables and notifies recommended colleagues as well as management.
- The Business Standup/Situation Reporting App enables managers and leadership to quickly establish a framework for offsite team communications, including managing agendas and follow-ups for standup meetings and aggregating updates for management reporting.
- The COVID-19 Self Reporting App empowers employees to self-report when they have experienced symptoms or been diagnosed with COVID-19. This allows human resources teams to report required information to the appropriate authorities when needed.
Request more information about these Business Continuity Apps.
Paige Edwards, one of Onit’s first Account Managers, is based in Houston, TX, and has played a critical role on the Account Management team over the past two years. Since Paige joined Onit, she has built a customer community where our customers are able to come together and share their stories and case studies. After Onit’s Customer Forum in March, Paige shared that the team received “so many emails and messages thanking us for the event and how we support and encourage our customers.” Paige applies Onit’s value of passion as she works through everyday tasks and chases the bigger picture. Paige believes that “passion drives your attention to energize actions and your intention to drive future transformation.”
Jessica Lin is a Strategic Planning Analyst based in Houston, TX. In her role, Jessica has contributed to many of Onit’s strategic initiatives. Recently, Jessica participated in Onit’s initiative, All Hands-on Deck, during the last quarter of 2019. Through this initiative, employees were selected to lend an extra hand to the Professional Services Group team and push towards 2019 year-end goals, which were all met! Jessica shared that “it was a great experience that provided me a better understanding about the work involved to keep our clients happy.” Jessica represents Onit’s value of people through her work with the organizational health team. Jessica takes pride in “helping leadership create clarity about what’s important and improving communication throughout the company.” 
Dayana Joseph is one of Onit’s Software Support Analyst based out of the Austin, TX, office. Over the past two years, Dayana has played an important role on Onit’s Customer Support team. Recently, Dayana was able to support a client’s streamlining efforts for their invoices which resulted in “virtual hugs and ‘thank yous’ every day.” Dayana commented that, “these wins definitely make my day and allow my passion to come up with creative solutions thrive.” Dayana shares Onit’s values of passion and persistence, which allow her to “tackle the many different challenges that are presented and maintain positive relationships with my clients.”
Kate Katz is one of Onit’s Strategic Alliances managers based out of the Houston, TX, office. Over the past two years, Kate has been a key player in building and shaping Onit’s Strategic Alliances Program. After gathering input from teams across the company and building out the necessary infrastructure, Kate and her team formally launched the Strategic Alliances Program last month. Kate shared that Onit’s values of passion and people resonate with her the most. Kate states, “I am passionate about the people we work with: our partners, our clients, and my colleagues here at Onit.”
Pooja Patil is a Professional Service Engineer in the Professional Services Group in Onit’s Pune, India, office. Recently, Pooja worked with one of Onit’s more complex clients through the end-to-end process of their implementation. This client recently had a successful go-live and Pooja shared that “it’s pleasing to see them happy with the implementation.” Pooja believes that Onit’s value of people is the most important, stating that “Onit strives for a blameless culture that respects people as individuals and paves the way to genuine learning and improvement.”
Jozlyn Ver Meer is a Sales Operations Analyst based out of the Houston, TX, office. Jozlyn plays a critical role in the day-to-day functions of the sales team and the other teams they interact with. Jozlyn shared that she has automated reports that previously required manual entry and “helped cut down on the time it takes to complete reporting to the executive team and board members.” Jozlyn believes the Onit value of persistence is key in a company like Onit. She believes that “even as we continue to provide high quality performance, there are always places to improve and become more efficient.”
Stephanie Bullard plays a key role as one of Onit’s Client Delivery Managers in our Managed Services Group. Recently, Stephanie visited one of Onit’s long standing Enterprise Legal Management customers and “renewed enthusiasm for what Onit can do” by expanding their engagement and providing even more value through Managed Services. Stephanie applies Onit’s value of passion, stating “I don’t settle for ‘good enough’, opting instead to find the best solution for each unique situation. This includes seeing the full value and capacity of our product and using creativity to challenge it and develop it further to better serve clients.”
Anggie Ramirez is one of Onit’s key employees based in our Austin office who has internally transferred to a role at the newly acquired company, SimpleLegal. In this role, Anggie has built a new team from the ground up. Anggie explains, “It is a professional challenge that I am enjoying every day.” Anggie enjoys “making our customers’ work days and responsibilities easier by streamlining and modeling their processes to our best practices and products.”
Lisa Schwaller is a Project Manager in Onit’s Professional Services Group in our Houston office. Over the past two years, Lisa has proven herself as a key contributor for implementations as she has completed successful projects over and over. Recently, Lisa’s team was able to deliver on a project with a quick turnaround and receive positive feedback from the client. With a motto of “everything is figureoutable!” Onit’s value of persistence resonates the most with Lisa, as her team is constantly challenged to deliver something new, often with aggressive timelines. Lisa states, “I’m consistently surprised by the creativity that the team applies, but it’s the persistence that makes those creative thoughts a reality.”
Kanchan Joshi is one of Onit’s Customer Success Engineers in our Pune, India office. Over Kanchan’s nearly two years with Onit, she has played an essential role in delivering quality support to our customers, believing that “quality speaks for itself!” Kanchan’s team received one of the highest rating NPS scores and believes that her “success story is about playing an important role within the team and working towards achieving customer delight!” Kanchan sees that all four of Onit’s values make the company succeed by not only working towards a few of them, but by balancing and applying the appropriate value in the right situations.
Alexandra Divin is a program manager in Onit’s Houston office. Throughout her three years at Onit, Alexandra has led her team to a multitude of project completions and continuously provides insight and guidance through milestones of our implementations. Recently, Alexandra faced the challenge of getting an implementation back on track. She was able to gain back the client’s trust, work through the various challenges, and continue to drive towards a successful go live despite the hurdles they previously experience.
Sejal Supariwale is a quality assurance engineer in Onit’s Pune, India office. Over the past 18 months, Sejal has played a critical role in the quality of Onit’s solutions delivered to our clients. Sejal and her team were part of delivering a tool to efficiently validate the system fields and their attributes specified by clients which are then produced in a report. By delivering this tool, the team has been able to reduce field testing from 2-3 days down to 2 hours in addition to automating manual tasks. This is crucial to the success of Onit’s solutions delivered to our clients. Sejal embodies Onit’s value of passion as she continues to create something new, conceptualize a new idea and thrive to produce the best output: “I had, I am and I will always be driven by this force.”
Josie Johnson is Onit’s marketing director in our Houston office. Over the past year, Josie has served an essential role in planning and executing Onit’s exceptional events such as tradeshows, customer forums, special event dinners, and so much more. Josie has been able to see the success of her team blossom over the past year as a specific member began in the “starting out” phase and transitioned to the “growth and development” phase of a marketing events manager. Josie feels rewarded each time she sees this member take on a challenge and succeed. Josie is presenting Onit’s value of purpose each and every day as she sees the company rowing in the same direction rather than struggling against the currents that may come our way. This overall creates more positivity for Onit’s customers and the employees.
